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Frequently Asked Questions

for Accounts Receivable and Cashiering

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Payment Plan Questions

Q. Does the University offer any payment plans?

AnswerYes, WMU has a payment plan that features installment payments. The University payment plan allows you to spread the balance due over a certain number of installments. All installments are charged automatically (*new process starting summer 1 2015) to your checking/savings account, or to a saved credit/debit card. If you are using a credit/debit card, a convenience fee of 2.75% or $3, whichever is larger, will be assessed on each transaction.

Q. How do I sign up for the payment plan?

Answer You can sign up for the payment plan at http://gowmu.wmich.edu. Select the Payment and Account Information link, then the Payment Plan tab. The authorized users can sign up for the payment plan at https://wapps.wmich.edu/authuser.

Q. Can anyone sign up for the payment plan?

Answer To sign up for the payment plan you must have a zero balance on prior semester charges. The charges you wish to use to enroll in the payment plan must be more than $400.00 and cannot include Campus Apartment rent or Children's Place charges.

Q. What does it cost to sign up for the payment plan?

AnswerA payment plan enrollment fee of $35.00 is due when you sign up for the payment plan. You can pay by electronic checking or savings, or a credit or debit card. All credit and debit card transactions are subject to the convenience fee of 2.75% or $3, whichever is larger. The enrollment plan fee will be processed immediately when signing up. The payment plan enrollment fee is non-refundable.

Q. If I choose the payment plan do I have to sign up again?

AnswerIf you want to use the payment plan for another semester you must sign up again. The $35.00 payment plan fee is charged for each semester that you use the program.

Q. Will I be charged the enrollment fee for every installment payment that I make?

Answer No, the enrollment fee is only charged when you enroll for the payment plan.

Q. Will I be charged the convenience fee for every installment payment that I make with a credit or debit card?

AnswerA convenience fee of 2.75% or $3, whichever is larger will be assessed by the Third Party processor anytime you use a debit or credit card for a payment installment.

Q. How does the payment plan work?

AnswerWhen you enroll for a payment plan your balance is divided into equal installment payments based on the date that you are enrolled for the payment plan. The sooner you enroll in the payment plan, the more installments there may be available based on the term. Your balance will be divided equally into the number of installments available and may change as additional charges or adjustments occur. All installments will be processed automatically on the due date of the plan for checking/savings account or credit/debit card. All credit/debit card transactions are subject to a convenience fee of 2.75% or $3 whichever is larger.

Q. How will Financial Aid affect the payment plan?

Answer If you enrolled in a payment plan before your financial aid is applied to your student account, your financial aid will be applied to the next scheduled installment(s). Depending on the amount of financial aid and your student account balance, it may cover more than one of the scheduled installments. If you only want the University Payment Plan to cover the balance after financial aid, you will need to wait to enroll in a payment plan after the financial aid has applied to your student account. Please check your student account on the web to view payment information.

Q. How many payments will I make?

Answer Based on the date that you enroll in the payment plan program you will make between 2 and 6 payments. The number of installments and the amount of each payment cannot be manually changed. However, any additional payments or charges that are added to your account will cause your monthly payments to be recalculated. You may make additional payment at any time.

Q. What is the amount of each payment and will the amount change?

Answer When you enroll for the payment plan, you can see the number of installments, the amount of each installment payment, and the due dates. If you add charges or make payment to your student account, the amount of your installment payment will be adjusted accordingly.

Q. What happens if payment is not made by the due date?

AnswerAll payments are processed automatically; if a credit/debit card is declined, you have 5 calendar days to make up the payment. If payment is not made, you may be removed from the payment plan and assessed a late fee of 1.5% of your balance.

Q. Can I sign up for the payment plan and mail my payment to WMU?

Answer When a mailed payment (only checks are accepted by mail) is received, it will reduce any future installment payments.

Q. What happens if a check payment is returned?

AnswerYou will be removed from the payment plan and ineligible for enrollment in a new plan for the same semester.

Q. Can I change my method of payment (change the bank account or use a different credit or debit card)?

AnswerYou can change your current checking/savings account to a different payment method. First, you must have saved the new payment method information. To add a new payment method, select Payment Methods, then select Add New Payment Method. You may also change your payment method to a previously saved payment method listed in your Saved Payment Methods. To complete a change select Payment Plans. Your payment installments and current payment method will be displayed. Select the blue Change icon next to the Payment Method. From Change Payment Method select the desired payment method from the drop down list. After you have selected a new payment method, click Change, you will then need to click confirm. It will confirm the new payment method for your scheduled installments.

If you need to change your credit/debit card to another credit/debit card or a checking/savings account to a credit card, for all the installments you must contact Accounts Receivable at 269-387-2948 or 269-387-4141. If you need to change it for just one payment we recommend you go online a day before and make the payment with the credit/debit card you would like to use.

Q. Can I register for classes if I have payments remaining on my payment plan?

Answer Yes, you may register for classes as long as your payment plan is current.

Q. Will I be charged service charges for the balance on my payment plan?

Answer No, as long as the installments on your payment plan are current, you will not be charged service charges for the balance of your account.

Q. Are there any University charges that I cannot pay for using the payment plan?

Answer Yes, Campus Apartment rent and Children's Place charges cannot be paid using the payment plan.