Online Resources
Customer Service
AE Standards of Customer Services
Fish Video available at Waldo Library
WMU Archives Record Management
http://www.wmich.edu/library/archives/records.php
Web Sites—Great Info
Business Network BNET.com
How Users Read on the Web
Making Web Advertisements Work
Videos—AE two thumbs up!
Marriott CEO on Hotel Hospitality
Can a boss be nice to his/her employees?
The "Millennials" Are Coming
60 minutes video on the Millennial generation.
Writing SMART Goals
Managers are judged by how their team performs. Learn how to motivate your staff by establishing and communicating "SMART" goals.
Systems
Admin
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AE FAQ | Auxe Help Desk | WMU Card Swipe |
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| Miller Auditorium Event Manager |
Miller Auditorium Max Tix |
West Hills E-Club |
Departments
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| Travel FAQ | Auxe Help Desk | Regalia Rental |