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Frequently Asked Questions (FAQs)

Where are you located?

We are located at 50 West Jackson Street in the heart of Downtown Battle Creek. For more information about our location and hours of business please visit our contact us page.

What are your hours?

When classes are in session, our office hours are Monday through Friday from 8 a.m. to 6:30 p.m., During semester breaks, our office hours are 8 a.m. to 5 p.m. Monday through Friday.

What programs do you offer in Battle Creek?

WMU-Battle Creek offers degree programs leading to bachelors, masters, and doctoral degrees, as well as certificates. Check here for a list of program and course offerings.

I am interested in one of your programs; can I speak to an advisor?

Each program at WMU-Battle Creek has an assigned advisor that regularly meets with students here in our offices. These meetings are available by appointment and can be scheduled by calling our office for available dates and times. In cases where in-person meetings cannot be arranged, a telephone conference is usually a possibility.

When is the computer lab available?

The computer lab is usually available for student use from 8 a.m. to 9 p.m., Monday through Friday. Circumstances that might alter these hours would include daytime room rentals and scheduled classes. The computer lab is occasionally available for weekend use when other classes are in session and the student has made arrangements several days in advance. Students who use the facilities on the weekend should be prepared to show a picture ID to building security if asked.

What Audio Visual Equipment is available for student use?

Occasionally, students may need to use equipment for classroom presentations, such as laptop computers or LCD projectors. Only a student's professor can request equipment use for the class or an individual student. Items that are available for use include laptop computers, LCD projectors, VCRs and DVD players, CD and tape players, flipcharts and overhead projectors.

What is the procedure for closing the WMU-Battle Creek due to bad weather?
I can't make it to class, how do I let my instructor know?

Your instructor will usually provide you with a means of contacting him or her, either by telephone or voicemail. If you do not have access to that information or cannot reach him or her, you may leave a message for the instructor at our office, and we will deliver that message at the earliest opportunity.

Where can I get more information about textbooks and course packs for my classes at WMU-Battle Creek?

Textbooks for classes at WMU-Battle Creek are available by mail from the WMU Bookstore in Kalamazoo. Information regarding the required textbooks for each course is available at the Bookstore and at the regional site. You will need to identify your course by department, course number, call number, title, and name of the instructor.

Pricing Information
For the most up to date information on textbooks, please contact the WMU-Bookstore at 1-800-922-6794, 269-387-3930 or www.wmubookstore.com. Feel free to contact WMU-Battle Creek for more information.

Course Packs
In addition to textbooks, a course pack may be required. Course packs are duplicated materials specially developed by your instructor. Course packs are available from our vendor, DollarBill Copying.
To order:

Call toll free 1-877-738-9200 to place an order using your VISA or MasterCard.
Order on-line at www.dollarbillcopying.com using your VISA or MasterCard.
Order by mail by printing off the PDF form at www.dollarbillcopying.com. VISA, MasterCard, money order, or personal check is accepted. The course pack will be sent directly to you with an expected 2-3 day arrival time. Course packs cannot be returned for refunds if you drop the class.

Order Text Books By Phone
You can pay for your textbooks with VISA, MasterCard, or Discover and easily order your books from the WMU Bookstore by telephone. Call (800) 922-6794 or (269) 387-3930, or fax your order to (269) 387-3941. Textbooks will be delivered by UPS to your address. (Allow 5-7 days for delivery. Allow more time for delivery to a post office box. Overnight delivery is not available.)

What is available at the WMU-Battle Creek Kendall Center for meetings, workshops, and training sessions?

WMU-Battle Creek hosts Kendall Center Conferencing Management provides for meetings, workshops & training sessions. For details on our facilities and rental procedures, please view our conferences website or contact us at 269-965-5380.

Where can I find out more about the Battle Creek area?

More information about the Battle Creek area can be found by clicking the links below.