Nancy A. Burrell (Ph.D., Michigan State University) is a Professor of Communication in the Department of Communication at the University of Wisconsin-Milwaukee. Dr. Burrell joined the faulty at UW-Milwaukee in 1989 and became the founder and program director of the campus Mediation Center in 1995.
Her research centers on managing interpersonal conflict in family, organizational and educational settings. She has edited several books focused on issues in interpersonal communication, classroom instruction and media effects that synthesize quantitative research through meta-analysis and has multiple book chapters, journal articles and conference papers to her credit.
Both a researcher and a practitioner, in her work Professor Burrell recognizes that alternative dispute resolution processes are effective. Professor Burrell created a community based mediation program, which serves the mission to promote and educate the University and community on alternative means to manage conflict. In addition to her role as Director of the Mediation Center at UWM, Dr. Burrell administers the Graduate Certificate in Mediation and Negotiation. She has trained more than 1,000 mediators for the state of Wisconsin. Professor Burrell also helps to design and evaluate mediation programs for school systems, small businesses and nonprofit organizations. She has presented conflict management seminars and workshops to corporations, small businesses and nonprofits for the past twenty years and she mediates for the U.S. Postal Service and the Department of Justice. In 2005 she received the Dick Ringler Distinguished Peace Educator Award from the Wisconsin Institute for Peace and Conflict Studies for her continued efforts in conflict management training with students and educators in the Milwaukee Public Schools.