MEET THE LEADERS
Nancy Owens Vice President of Human Resources (retired), General Motors
Nancy Owens recently retired from General Motors as the vice president of human resources for GM international operations in Shanghai, China. In this role, Owens led global human resource strategies and key initiatives to drive business results and support more than98,000 employees working in the region. She has more than 25 years of leadership experience at GM with major focus in global leadership development, performance management, compensation, and organizational capability. At GM, Owens held several significant positions in human resources in North America, Europe, Asia and South America. Key initiatives included succession planning for senior executives globally, integration of cultures from GM and Daewoo (Korea) acquisition, restructure of GM do Brasil, establishment of women's councils and change management initiatives in North Africa. She was a member of The Conference Board's Emerging Markets Council and Asia Pacific Council. Owens holds a Bachelor of Arts degree from Western Michigan University, a Master of Teaching from Oakland University and a Doctor of Philosophy from Wayne State University.
Breakout #1: Leading a Multi-Generational Workforcestudiesindicate thattheworkforce ofthe future canbe defined as more diverse, desiring more
work-life flexibility, more technologically savvy, and having good collaboration skills. Generational
diversity can create unique challenges for business leaders globally. Employees of each generation
(the Greatest Generation, Baby Boomers and Millennials) have their own life experiences that shape
their values and expectations. Leaders who understand and embrace these differences will be in
a better position to connect with employees. this session focuses on understanding preferences
based on generational experiences and identifying strategies for leading multi-generational teams.
Learn about the work style, core values, behaviors, and preferences for managing each generation.
Breakout #2: Leading Global teamsGlobalization has brought the world together. People are becoming more connected due to
technology. Nations are becoming more interdependent economically, socially and politically.
With businesses becoming more global in their operations, teams are now more culturally and
geographically diverse.Understanding cultural differences and appreciating cultural diversity
will help leaders to become more successful in leading global teams. this session centers on
understanding and embracing cultural similarities and differences along with effective strategies
towork and communicate globally. Learn aboutthe dimensions of culture, yourpersonalprofile
as compared with that of other countries, and helpful tips in bridging cultures and communicating
with virtual teams.
Breakout #3: Leading Change in the WorkplaceManaging change in the workplace is a constant for all leaders. For companies to survive in
today’s competitive environment, they need to change quickly. Effective leaders understand the
importance of driving and leading change in their organizations. Knowing how to communicate
and guide employees through the change process will ensure that the transformation is successful.
this session focuses on understanding change and its impact on employees as well as effective
strategies for implementing change successfully. Learn how to identify a successful change, the
critical success factors for any change process, the dynamics of change as well as tips to help people
overcome their resistance to change in a positive way.JENRANDALL | PRESIDENt AN