To share, or not?

Your student can choose to let you see their financial aid information -- if they want. They can also give you access to see their grades and billing information. To learn more about Authorized User Access, visit the Registrar's website.


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What happens after your student files the FAFSA?

After we receive your FAFSA information from the federal processor, we may need additional documentation from to verify your student's eligibility, your income, household, veterans education benefits or dependency status. We may also collect documentation for a quality assurance study. If we need additional information from you or your student, your student will be notified via their WMU email.


Please help us protect your private information during the verification process. Do not send us original documents. Make copies to send, and keep your originals. Black out all family social security numbers, leaving only the last four digits visible. This should be done only on documents requested for verification, such as tax returns. If you have questions, please call Bronco Express, (269) 387-6000.


Students must check GoWMU and their email often. A delay in providing the information requested may result in a delay of their aid payment, or the reduction or loss of their awards. Students should:

  • Turn in all documents requested as soon as possible
  • Be sure all documents are signed and complete
  • Place their name and social security number on all submitted documents
  • Keep photocopies of all information submitted and record the date documents were submitted.

Once we receive the FAFSA and any requested additional application documents, we will determine your student's eligibility for financial aid programs. Any discrepancies will be corrected on the FAFSA and your student will receive a revised Student Aid Report (SAR). If your student has been awarded aid, they will receive a revised award letter via email if the updated information affects their award eligibility.

Federal agency verification

Some of the information on the FAFSA will be checked with federal agencies to determine if your student's application meets the basic student eligibility criteria. You or your student may need to submit additional application documents to verify:

  • social security number and citizenship status with the Social Security Administration
  • selective service registration with the Selective Service System
  • eligible non-citizenship status with the US Department of Homeland Security
  • veteran status with the US Department of Veteran's Affairs
  • federal student loan status with the National Student Loan Data System (NSLDS)

Quality control

Western participates in the US Department of Education's Quality Assurance Program (QA). The QA program's mission is to ensure that the delivery of student aid funds is conducted accurately, expediently and with integrity. One of the program's requirements mandates Western to select applications for verification to determine if the FAFSA information is accurate and whether any discrepancies would require an adjustment in the amount or type of financial aid programs awarded. Verification is a comprehensive review of the student's and parent's household, income and asset information listed on the FAFSA. If your student's file is selected for verification, they will be required to submit copies of their tax return as well as yours. Additional documentation may be requested based on conflicting information.

Other students will be selected for a review based on conflicting information identified through special reports, correspondence, appeal requests or other review methods.

We will email your student tracking letters and they may access the required documents on GoWMU if additional information is needed. We request the necessary documentation be submitted to Student Financial Aid within 30 days of receipt of the letter or 30 days prior to the student's last day of enrollment for the current academic year (whichever comes first). Payment of any offered financial aid will not occur until the review process is completed. Any funds received based on incorrect information may be required to be repaid.


Visit related WMU sites

There is a lot more to see! Visit some of our friends at WMU to learn about academics, campus life and how you can be successful.

Student Financial Aid
1903 W Michigan Ave
Western Michigan University
Kalamazoo MI 49008-5337 USA
269 387-6000