Eligibility and Payment

All students enrolled at Western Michigan University, Kalamazoo College and Kalamazoo Valley Community College are eligible to receive health care services by appointment at Sindecuse Health Center. In addition, spouses of WMU students and their children 12 years of age or older may access our many professional services. Campus visitors and camp participants are also welcome for acute care needs.

All Western Michigan University employees, spouses and dependents 12 years and older are eligible to use our services by appointment for acute care and preventative visits, regardless of eligibility status for other University employee benefits. Faculty and staff are expected to have a primary care provider to whom results can be sent. In addition, they may use our comprehensive pharmacy, sports medicine and physical therapy services. All services are offered on a fee-for-service basis at a cost savings to faculty and staff.

Western Michigan University students enrolled in five or more non-exempt credit hours for fall or spring semesters (four or more credits during summer I or summer II sessions) are automatically assessed a health center operations fee as part of the University's enrollment fee.

WMU School of Medicine students who elect to use Sindecuse Health Center services are charged an annual access fee. Their eligible dependents 12 years of age or older may buy-in on their first professional visit to the health center or may choose to pay non-member rates.

Western Michigan University students enrolled for fewer credit hours, students from Kalamazoo College, Kalamazoo Valley Community College and  Ferris State University pharmacy residents, eligible spouses and children may buy-in on their first professional visit to the health center each semester or session or opt to pay non-member rates. Health care coverage runs from the first day of classes of one semester or session to the first day of classes the following semester or session.

Please call (269) 387-3287 for information about buy-in fees as they vary by semester and enrollment status.

Payment options

Sindecuse Health Center accepts cash, check, MasterCard, Visa, Discover or debit cards (with a Mastercard or Visa logo on them). Western Michigan University students may charge to their University account; a service charge is assessed by the University for any unpaid charges over 45 days. All fees under $1 must be a cash transaction. We submit claims to some insurance companies; please bring your insurance information. Patients will receive an explanation of benefits from their insurance provider after a visit.

Employees

  • WMU employees and their dependents covered by University insurance (PPO Group #007005281) will have charges billed to Blue Cross/Blue Shield. Copays and deductibles will be covered by the University. Employees will receive an explanation of benefits from BCBS after a visit to the health center.
  • Dependents with insurance coverage other than the University plan may also use the health center. Insurance carriers will be courtesy billed. It is the responsibility of the patient to pay for any balance due.
  • Charges for Medicare-covered retirees will be submitted directly to Medicare. Please bring your card with you.
  • Express checkout is available for your convenience.
  • 18 pay period employees: Payroll deduct option will end April 22 and begin again on Aug. 29.

  • 22 pay period employees: Payroll deduct option will end June 24 and begin again on Aug. 29.

  • We submit charges to insurance companies within the United States. Call (269) 387-4219 to learn if the health center will bill a specific carrier for you.

Health care for children

Children aged 12 years and older

Children aged 12 and over of enrolled students can be seen at the Health Center and have access to our many professional services. Health care for children requires a membership fee charged on the first professional visit to the health center each semester or session. Health care coverage runs from the first day of classes of one semester or session to the first day of classes the following semester or session.

Children under 12 years of age

Children under the age of 12 can be seen at private family practice pediatric offices throughout Kalamazoo. Pediatrics and family practice at Western Michigan University School of Medicine accept new patients with Medicare, Medicaid, Blue Cross Blue Shield, or other commercial carriers as well as some HMOs.

Pediatric Clinic 
(269) 337-6400

Family Practice Clinic 
(269) 337-6500