The Health Center's walk-in care is designed for acute minor illness or injury that cannot wait for an appointment. If you come to the Health Center without an appointment, you will be referred to the triage nurse who will help you determine whether same-day care or a regular appointment will be best for you.
Please note: Walk-in service does not guarantee immediate care. It may be necessary for you to wait for the first available clinician.
A decision to seek medical evaluation and treatment at a hospital emergency room or an immediate care center should be made carefully, as it may be an expensive and possibly unnecessary choice. Your Student Health Fee does not cover ambulance service or medical care provided outside the Health Center. Most health insurance is unlikely to cover outpatient hospital visits unless the condition is a true emergency.
If you have a medical emergency, call 911.
- State your name.
- State your problem.
- Give your location.
- Provide your phone number (or one nearby).
- Whenever possible, have another person wait for the ambulance and direct the attendants to you.
If we’re closed, and you need help making a decision whether you need same-day care, call:
- Bronson Trauma and Emergency Center (269) 341-6386
- Borgess Trauma and Emergency Center (269) 226-4815
In addition, there are several immediate care centers that are open until 10 p.m. for minor health problems. They are listed in the Yellow Pages of your phone book or may be found with an Internet search.
Western Michigan University employee after-hours on-the-job injuries
If you are injured on the job when the Health Center is closed, notify your supervisor immediately. You will be taken to Bronson Trauma and Emergency Center or to one of the industrial clinics in Kalamazoo. Follow-up should be at Sindecuse Health Center.