IT Help Desk

Normal fall/spring hours *

Monday through Thursday: 8 a.m. to 10 p.m.
Friday: 8 a.m. to 5 p.m.
Saturday: closed
Sunday: noon to 10 p.m. 

* Open limited hours on breaks and closed on holidays

Normal summer hours *

Monday through Friday: 8 a.m. to 5 p.m.
Saturday: closed
Sunday: closed

* Open limited hours on breaks and closed on holidays

After hours help desk

An after hours help desk provides support for Bronco NetID, password and Elearning issues when the on campus help desk is closed. To reach the after hours help desk, call (269) 387-4357 and select option 1.

To report an after-hours campus-wide or system emergency, e.g. Webmail Plus, Elearning, or GoWMU is down, call (269) 387-4357, option 3 and leave a voice mail with your name, phone number, and description of the problem. Voice mail is monitored 24/7. Appropriate action will be taken in the event of an emergency. Non-emergencies will be handled during normal business hours.

News

WMU is now a member of the eduroam secure wireless access service
February 19, 2015
eduroam is a secure roaming access service for the international research and higher education community. WMU students, faculty and staff can use their Bronco NetID and password to access this service at participating institutions world-wide.

Google Apps for Education is now available at WMU
January 6, 2015
Please read the acceptable use policy and information on account naming.