HelpNet Employee Assistance Program (EAP) offers confidential assessment, brief counseling, and referral services to Western Michigan University employees and their household members who are concerned about marital and family issues, addictions, emotional problems, relationships, and other significant personal problems. This service is provided at no cost to WMU benefits-eligible employees.
HelpNet EAP can also assist you with career-related and personal situations that may be affecting your work performance or you feel might begin to affect your work performance. HelpNet Employee Assistance Program's crisis line is available 24 hours a day, every day, at (800) 523-0591.
You can reach HelpNet Employee Assistance Program at (269) 372-4500 or 1-800-523-0591 (statewide).
HelpNet Work Life Web
Select "Work Life Web" at the top right of either the HelpNet EAP home page or this page. Next, enter username "cowboy" and password "employee." The HelpNet Work Life Web gives WMU employees and their families access to information, articles, and resources on a variety of topics that include family and care giving, health and wellness, emotional well-being, and daily living.
HelpNet offers online seminars on a variety of work-life topics. To view a list of seminar topics, register for an upcoming seminar, or view previous seminars, please logon to the HelpNet Work Life Web as described in the above paragraph. Once on the Work Life Web home page, scroll down to the online seminar section. View the list of webinars scheduled for 2017.
For the most recent and archived copies of HelpNet's quarterly work-life newsletter, Life Lines, please visit Employee Assistance Program: Newsletters.
Frequently asked questions
Please visit Employee Assistance Program: Frequently Asked Questions for answers to many common questions.