Department of Industrial and Manufacturing Engineering - Leading Process and Product Improvement

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IME 4020 - Supervision of Industrial Operations

Catalog Description:

The essential functions of supervision will be presented in this course. Common supervisory duties, obligations, and responsibilities are covered with emphasis on concepts and skills useful in modern engineering and technology organizations.

Prerequisites & Corequisites: Prerequisite: Junior standing.

Credits: 3 hours

Lecture Hours - Laboratory Hours: (3 - 0)

Prerequisites by Topic:

Students are expected to have knowledge of and the ability to apply the following concepts in class:

  1. Basic understanding of key business processes (e.g., production, finance, marketing) and technical processes (e.g., manufacturing processes, engineering design process). This is typically accomplished through active participation and successful completion of the first two years of coursework in an engineering or engineering-related curriculum and through work experience, whether part-time, coop, intern, or full-time employment.
  2. Ability to define, model, and solve problems using tools and techniques from operations research, including linear programming, integer programming, etc.
  3. Able to understand, write, speak, and present in clear, understandable English.
  4. Experience finding articles using databases such as ABI/Inform, FirstSearch, InfoTrac, Lexis-Nexis, and other sources.

Course Objectives, Performance Criteria, and Outcomes:

Course Objectives

ABET-TAC Outcomes2


Performance Criteria Measured1

Identify common supervisory duties, obligations, and responsibilities. i*, j  

I1: Evaluates the ethical dimensions of professional engineering and technological practices.

Identify and understand the basic functions of supervisory management. a    
Gain or refine skills in managing interpersonal work relationships. g    
Conduct a structured analysis of a work situation. d, k*  

K3: Considers the role of time in the design process, in decision making, and/or in manufacturing and service processes.

Gain insight into one’s own management and leadership styles. j*  

J2: Applies knowledge that considers professional, societal, and/or global impact.

Understand key federal legislation concerning supervisory behavior. j*  

J4: ICES #189: This course broadened my perspective of working in a global/societal context.

Performance Criteria1: IME performance criteria may be found at

ABET-TAC Outcomes2: Outcomes may be found at

*results tracked in ABET course notebooks


Mosley, D.C., Jr., Mosley, D.C., & Pietri, P. H. 2010. Supervisory Management: The Art of Empowering and Developing People (8e). Cincinnati: Southwestern Publishing.

Course Coordinator:

Larry Mallak
Western Michigan University
E-228 Parkview Campus
Kalamazoo, Michigan 49008-5336
Phone: 276-3369

Revision Date: Summer 2011


Department of Industrial and Manufacturing Engineering
Western Michigan University
Kalamazoo MI 49008-5336 USA
(269) 276-3350 | (269) 276-3353 Fax

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