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Application of analytical and process measurement techniques to process design decisions. Benefits of process standardization and improvement. This course is cross-listed with MKTG 4850.
Prerequisites & Corequisites: Prerequisites: Senior standing; ISMJ or ISMN or permission of instructor.
Credits: 3 hours
Lecture Hours - Laboratory Hours: (3 to 0)
The Memory Jogger II Second Edition by Michael Brassard and Diane Ritter, Quality Coach.Net
David Lyth
Western Michigan University
E-222 Parkview Campus
Kalamazoo, Michigan 49008-5336
Phone: 276-3368
Email: david.lyth@wmich.edu
Revision Date: Fall 2010