Mallak, L.A. Lessons from S&P Recession Survivors. http://changethis.com/manifesto/show/85.04.RecessionSurvivors

Mallak, L. A. & Lyth, D. M. Using Empathic Design to Transform R&D. 12th Conference of Quality in Services, Ithaca, NY.

Apker, J.A., Mallak, L.A., Applegate, E.B., Gibson, S.C., Ham, J.J., Johnson, N.A., & Street, R.L. (2010). Exploring Emergency Physician-Hospitalist Handoff Interactions: Development and Initial Application of the Handoff Communication Assessment. Annals of Emergency Medicine, 55(2), 161-170.

Mallak, L.A. & Lyth, D.M. (2009). Using Desired Culture Analysis to Manage Decentralized Operations. Engineering Management Journal, 21(2), 43-48.

Mallak, L.A. (2009). From the Special Issue Editor: Culture Gets to Work (editorial). Engineering Management Journal, 21(2), 1-2.

Apker, J.A., Mallak, L.A., Applegate, E.B., Gibson, S.C., Ham, J.J., Johnson, N.A., & Street, R.L. (2010). Exploring Emergency Physician-Hospitalist Handoff Interactions: Development and Initial Application of the Handoff Communication Assessment. Annals of Emergency Medicine, 55(2), 161-170.

Mallak, L.A. & Lyth, D.M. (2009). Using Desired Culture Analysis to Manage Decentralized Operations. Engineering Management Journal, 21(2), 43-48.

Apker, J., Mallak, L.A., & Gibson, S.C. (2007). Communicating in the “Gray Zone:” An Investigation of Emergency Physician-Hospitalist Handoffs and Patient Safety. Academic Emergency Medicine, 14:884-894.

Twietmeyer, G. A., Lyth, D. M., Mallak, L.A., & Aller, B. M. (2008). Evaluating a New Knowledge Management Tool. Engineering Management Journal, 20(1), 10-18.

Aller, B. M., Lyth, D. M., & Mallak, L. A. (2008). Capstone Project Team Formation:  Mingling Increases Performance and Satisfaction. Decision Sciences Institute Journal of Innovative Education 6(2), 503-507.

Apker, J., Mallak, L.A., & Gibson, S.C. (2007). Communicating in the “Gray Zone:” An Investigation of Emergency Physician-Hospitalist Handoffs and Patient Safety. Academic Emergency Medicine, 14:884-894.

Aller, B. M., Mallak, L. A., & Lyth, D. M. Talk It Up (and Down and Across) (2005). Industrial Management 47(4), 27-31.

Mallak, L.A. & Rupert, C. (2007). Performance Management of Maintenance. 28th Annual American Society for Engineering Management National Conference 2007 [CD-ROM], Chattanooga, TN.

Mallak, L.A., Lyth, D.M., Aller, B.M., & Engelberg, J. 2007. Finding the Needle in a Haystack—Using TreeMaps to Analyze Supplier Performance. Proceedings of the Portland International Conference on Management of Engineering and Technology (PICMET) 2007. (CD-ROM).

Lyth, D., Grams, T., Mallak, L., & Aller, B. 2006. Users’ Attitudes Toward Information Visualization in a Manufacturing Environment. 2006 DSI International Conference, November, 2006, San Antonio, TX.

Mallak, L. A. & Lyth, D. M. Development and Application of the Desired Culture Analysis Tool. (2006). 27th Annual American Society for Engineering Management National Conference 2006, Huntsville, AL.

Mallak, L.A., Lyth, D.M., Olson, S.D., Ulshafer, S.M. and Sardone, F. J. (2003). Diagnosing Culture in Healthcare Organizations Using Critical Incidents. The International Journal of Health Care Quality Assurance, 16(4) , 180-190.

Lyth, D.M., Mallak, L.A., Olson, S.D., Ulshafer, S.M. and Sardone, F. J. (2003). Culture, the Built Environment and Healthcare Organizational Performance.. Managing Service Quality , 13(1), 27-38.

Mallak, L.A., Olson, S.D., Ulshafer, S.M. and Sardone, F. J. (2002). Bronson has Designs on Culture Change. HealthCare DESIGN, Center for Health Design, 26-29.

Mallak, L.A. (2001). Understading and Changing your Organization's Culture. Industrial Management, 43(2) (March/April), 18-24.

Mallak, L.A., Hacker, M., Kotnour, T. (2001). Formalizing Deployment Processses in the US Government. INternational Journal of Public Sector Management, 14(3), 221-240.

Mallak, L. A. (1998). The Elusive Measures of R&D Productivity and Peroformance. In The Handbook of Technology Management (R. Dorf, Ed.), CRC Press/IEEE Press.

Mallak, L. A. & Watts, P.S. (1997). Delayering in a U.S. Army R&D Organization. TQM, 9(4), 260-264.

Mallak, L.A. (1997). How to Build a Resilient Organization. Proceedings of the Industrial Engineering Solutions 1997 Conference , pp. 170-177, Miami, May 1997.

Mallak, L.A., Bringelson, L.S. & Lyth, D.M. (1997). A Cultural Study of ISO 9000 Certification. International Journal of Quality and Reliability Management , 14(4) , 328-348.

Mallak, L.A. & Kurstedt, H. A., Jr. (1996). Using Culture Gap Analysis to Manage Organizational Change. Engineering Management Journal , 8(2) , 35-41.

Mallak, L.A. & Kurstedt, H.A., Jr. (1996). Understanding and Using Empowerment to Change Organizational Culture. Industrial Management , 38(6) , (Nov/Dec), 8-10.

• Development of a Web-based Cost-Benefit Tool to Support Evidence-Based Design in California Safety Net Clinics
• Empathic Design training for R&D engineers and marketing staff in the medical device market
• Diagnosing culture to guide strategic change in healthcare and manufacturing organizations
• Developing, testing, and applying an instrument to measure individual and organizational resilience - the ability to perform positive adaptive behaviors in the face of uncertain environments

• Listed in Harvard Business School Press' International Directory of Business and Management Scholars and Research
• Mass Media Science and Engineering Fellow, American Association for the Advancement of Science
• Western Michigan University Research Development Award

• Associate Editor, Engineering Management Journal
• Associate Editor, Managing Service Quality
• Institute of Industrial Engineers, senior member (IIE)
• IIE Society for Engineering and Management Systems
• American Society for Engineering Management
• Academy of Management