To report an after-hours campus-wide or system emergency, e.g. Webmail Plus, Elearning, or GoWMU is down, call (269) 387-4357, option 1 for the Help Desk. When presented with additional options, select option 2, to report an emergency, and leave a voice mail with your name, phone number, and description of the problem. Voice mail is monitored 24/7. Appropriate action will be taken in the event of an emergency. Non-emergencies will be handled during normal business hours. Non-emergency voice mail should be left by selecting option 1.
New multi-layered login process will begin July 28
July 21, 2014
In an effort to reduce phishing attacks and to provide a more secure login process, the Office of Information Technology will roll out a new multi-layer login process that is double-screened and uses security images and words.
Information technology now supports Adobe Connect for Web conferencing
July 8, 2014
Cloud-based Web conferencing rooms may now be reserved by WMU employees to host a seminar. The Faculty Technology Center will schedule the service and provide hands on training for its use. Contact the Faculty Technology Center at (269) 387-6958.
End of life scheduled for seldom used iTunes U at WMU
June 10, 2014
WMU is replacing the seldom used iTunes U at WMU with Techsmith Relay (formerly Camtasia Relay). The new service is fully integrated with Elearning making it easy for faculty to add videos to Elearning-based courses. Workshops and consultations are available.