To report an after-hours campus-wide or system emergency, e.g. Webmail Plus, Elearning, or GoWMU is down, call (269) 387-4357, option 3 and leave a voice mail with your name, phone number, and description of the problem. Voice mail is monitored 24/7. Appropriate action will be taken in the event of an emergency. Non-emergencies will be handled during normal business hours.
NextGen Email Project
May 19, 2015
Information technology has begun an evaluation of alternative email solutions after an announcement that WMU's current service provider will discontinue services in June 2017. All students, faculty and staff are encouraged to take a survey to provide feedback on the current email service offerings. More information and take the survey.
Tyler Payne named Student Supervisor of the Year for the state of Michigan
May 1, 2015
Congratulations are in order for Tyler Payne, Help Desk Supervisor who was just named Student Supervisor of the Year for the State of Michigan. Job well done Tyler!
SharePoint is now available to employees for departmental intranets
March 11, 2015
SharePoint 2013 is now available to WMU employees for use as departmental intranets and for long term data distribution to closed groups. For more information and to request a Sharepoint account, see wmich.edu/it/facstaff/sharepoint
Symantec 12.1.5 is now available for Apple and Windows
March 11, 2015
Faculty and staff should contact their unit's IT support person to upgrade to this newer version of Symantec Endpoint Protection. Version 11 is no longer supported or receiving updates. The download may be found in the software downloads channel in GoWMU.