Classroom Technology Services

Technology in the classroom is critical to promote student engagement and sustain academic success. The Office of Information Technology manages the deployment, configuration, training, support and maintenance of technology in WMU's general purpose classrooms.

There is currently no charge* for services provided to WMU general purpose classrooms. Note that departmental or non-general purpose classrooms that are switched to general purpose classrooms are not automatically supported by information technology. Permanent funding will need to be arranged prior to IT assuming ownership of formerly departmental classrooms. See charges for non-general purpose classrooms.

General purpose classrooms

Classroom technology is provided at three different levels, depending upon the number of students the room is designed for. Level 1 is designed for up to 49 students. Level 2 for 50 to 99 students and level 3 for 100 or more students.

See also classrooms. There is no charge for this service.

Emerging technology for general purpose classrooms

A three-phase process exists for faculty members to request emerging technology be added to general purpose classrooms. See request emerging technology for general purpose  classrooms.

Training

One-on-one hands-on training in the assigned classroom is offered to all teaching faculty members at the beginning of each semester. Training is also available, upon request, throughout the year.

There is no charge for this service.

Support

Instructors may report problems and request immediate attention by pressing the HELP button on the technology cart. They will be connected directly to the classroom technology help desk for voice assistance. If more assistance is needed, a technician will be dispatched to the classroom.

There is no charge for this service.

Non-general purpose classrooms

Information technology has developed classroom technology standards. These standards will facilitate ease of maintenance and establish a measure of consistency for those using classroom technology on campus. Departmental, or non-general purpose classroom technology is designed at three levels, depending upon the number of students the room is designed for. Level 1 is designed for up to 49 students. Level 2 is designed for 50 to 99 students and level 3 for 100 or more students. See standards.

Services are provided on a time and material basis, which means that funds not used for labor, materials or administrative support are returned to the department at the end of the project. Please request a consultation and corresponding cost estimate in advance of any work startingSee charges for non-general purpose classrooms.