Technical Services Department

Waldo Library, Lower Level
Phone: 269-387-5163
Fax: 269-387-5193
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Electronic Resources and Serials

This unit meets user's needs, provides customer service, and supports the mission of Western Michigan University by investigating, acquiring, and managing print serials and electronic resources which have been carefully selected for addition to the collection of the University Libraries.

Timely, efficient and cost effective Web presence, using best practices

• Utilizing software tools to market, enhance access, increase interoperability between resources and ensure continued and archival access
• Integrated Library System
• EZproxy authentication system
• SFX OpenURL link resolver
• Serials Solutions 360 Resource Manager
• Providing support for print serials and electronic resources
• Acquiring missed print issues
• Troubleshooting and solving electronic resource access problems
• Corresponding with vendors and suppliers of print and electronic subscription resources
• Gathering usage statistics on existing print and electronic subscription resources
• assisting in the development of the collections at the WMU Libraries
• Investigating various tools a under development to enhance the value of electronic resources for scholarly research