What does the Ombudsman do?
The Ombudsman will:
- Listen to you and discuss your problems/concerns, identifying and evaluating with you options to resolve problems.
- Provide information on resources within the University that may help you.
- Open avenues of communication, investigate complaints, and gather information.
- Serve as a neutral party to solve problems and resolve conflict. The ombudsman does not take sides, but works to achieve fair outcomes.
- Identifies problem areas facing faculty, staff, and students, and recommends changes in University policies and procedures.
Why go to the Ombudsman?
The ombudsman is confidential...
- The ombudsman will not identify you or discuss your concerns with anyone without your permission. He can arrange private confidential meetings at your convenience.
The Ombudsman is independent…
- The ombudsman works toward problem resolution based on principles of fairness, regardless of parties involved.
The ombudsman is impartial…
- The ombudsman does not take sides
- The rights and interests of all parties will receive equal consideration.
See the ombudsman if you have a problem, concern, or issue or if …
- You don’t know where to go for help.
- You’ve been there, done that, and gotten nowhere.
- You are reluctant to go through normal channels for assistance.