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I can help. . .

Below is a list of frequently asked questions and answers with links to web sites with more information. If you have questions you cannot find an answer to within these pages, please feel free to contact me. I will be happy to help!

Carrie Cumming, Registrar

Common concerns: frequently asked questions by parents

To see the answers to questions in the categories listed below, click on the question icon ask. Use your browser's Back button to return to this page.

General Information ask

  • How does WMU define full-time and part-time status?
  • Is there a calendar available for specific semester dates?
  • How can I get information on Student Aid?
  • Where can I get my questions answered concerning my student's tuition/bill?
  • How can my student give me access to view/pay the tuition bill?
  • I have questions concerning on-campus housing, who should I contact?
  • Where can I get information regarding WMU's Michigan Residency Policy?

Grades/records ask

  • How can I obtain a copy of my student's grades?
  • Our student got a grade for a class registered for but never attended; what do I do?
  • What are the requirements for inclusion on the Dean's List?
  • Can we get a copy of my Dean's List letter or certificate?
  • Can you send Dean's List information to our hometown newspaper?

Graduation and program analysis ask

  • What is a Degree Audit?
  • Degree applications (requesting an audit)
  • How can I confirm if my student is on the graduation list?
  • When is my student's graduation ceremony?
  • How do you order announcements, cap and gown?
  • How many guests are allowed to attend the graduation ceremony?
  • How long does the ceremony last?
  • Will my student receive their diploma at the ceremony?
  • My student is receiving two diplomas, do we have to attend two separate ceremonies?
  • Where are the commencement ceremonies held?
  • How do we get to Miller Auditorium?
  • My parents want to attend their grandchild's graduation, but my mother is in a wheelchair. Are there accommodations for this?

Parent (authorized user) access ask

  • Access to student academic and financial aid information.

Registration and scheduling ask

  • Is my student registered?
  • My student has become ill and will not be able to finish the semester, what do we need to do?
  • My student has decided not to return to WMU, what should he/she do?
  • I have paid my student's tuition and he/she has decided not to return how do I receive a refund?
  • My student did not attend last semester and would like to return, what does he/she need to do?
  • My student would like to take a course at WMU. What should he/she do?
  • Can I register for my student?
  • Why wasn't my student able to get a particular course?
  • If my student needs a course and was unable to register for it, what should they do? Who can they talk to?
  • What are the rules of residency for Michigan?

Transcripts ask

  • How can I obtain a copy of my student's transcript?
  • Will you fax a transcript?

Verifications ask

  • How can I obtain a verification of my student's attendance?
  • Will you fax out a verification?
  • Will you verify information over the phone to a company If so what information?

Visit related WMU sites

There is a lot more to see! Visit some of our friends at WMU to learn about academics, costs of attendance, and campus life.

Office of the Registrar
1903 W Michigan Ave
Western Michigan University
Kalamazoo MI 49008-5256 USA
269 387-4300 | 269 387-3545