WMU News

Free conflict resolution service introduced

Sept. 22, 2000

KALAMAZOO -- Western Michigan University faculty and staff have a new--and free--campus service called Campus Employee Dispute Resolution Services.

CEDRS is a confidential and private mediation service that helps employees resolve interpersonal disputes. For those having a dispute with another employee, CEDRS will provide professionally trained mediators to help find a solution that is comfortable for both parties. Emphasis is placed on allowing the parties to find their own solution, in a fair, non-judgmental setting. Mediators are highly-trained volunteers from the WMU work force who represent all faculty and staff and reflect the diversity of the University community.

CEDRS mediation is informal and neutral, as well as absolutely free and confidential. Mediation will help the parties involved identify issues, communicate, brainstorm solutions and reach an agreement without assigning blame or finding fault. And, the parties retain the right to pursue other dispute resolution processes. To find out more, or to get started using CEDRS, contact the Employee Assistance Program at 387-3264.

Media contact: Cheryl Roland, 616 387-8400, cheryl.roland@wmich.edu

Office of University Relations
Western Michigan University
1903 W Michigan Ave
Kalamazoo MI 49008-5433 USA
616 387-8400