
Kinder, gentler consumerism predicted
Dec. 4, 2001
KALAMAZOO -- On the heels of the Sept. 11 terrorist
attacks, will the 2001 holiday season be less commercial than
in years past? Not likely, says advertising expert Dr. Betty
Parker, but perhaps we'll see a kinder, gentler consumerism.
"I haven't seen a lot of dramatically different advertising
yet, but marketers across the board are analyzing consumers'
attitudes and behaviors, trying to find out how the current anxiety
will impact the way they celebrate the holidays," says Parker,
an associate professor of marketing in WMU's Haworth College
of Business.
"It seems that people are being kinder to each other
overall, having a bit more patience or giving others the benefit
of the doubt. Marketers are certainly not just going to throw
their hands up and walk away. They're getting in tune with the
nation's mood, and I think we'll see a kinder, gentler approach
to advertising," Parker adds.
As an example of this softened approach, Parker points to
the new series of celebrity-studded commercials aimed at boosting
New York tourism. "The ads are funny, gentle and unexpected,"
she notes. "I'd be on the lookout for more ads like these."
Media contact: Jessica English, 269 387-8400, jessica.english@wmich.edu
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