WMU News

APA brown bag luncheon open to campus community

Jan. 28, 2002

KALAMAZOO -- "Coaching: Bringing out the Best in Others" will be the topic of a Wednesday, Feb. 6, noontime seminar sponsored by the Administrative Professional Association and open to the entire campus community.

The session, the fourth in the APA's Professional Development Series of brown bag luncheons, is set for noon to 1 p.m. in 157 Bernhard Center. Jacquelyn Bley, a certified Achieve Global trainer, will explore the following questions:

  • What is the role of a coach?
  • How can coaching help you, your department and WMU?
  • How can you develop the communication behaviors needed to be an effective coach?

Bley will present this topic in more depth in a half-day course Tuesday, Feb. 19, as part of the Brown and Gold Series sponsored by WMU's Training and Development Office. She believes that training, regardless of the topic, is ultimately about serving the customer and that the point of learning new skills is to apply them in a way that will positively impact those you serve.

Good coaching, she says, makes everyone in an organization more effective. By applying coaching skills in the workplace, employees can motivate, guide and support one another to achieve top performance.

Media contact: Cheryl Roland, 269 387-8400, cheryl.roland@wmich.edu

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