New account services available through GoWMU
April 19, 2005
KALAMAZOO--Students at Western Michigan University have an improved online account information service available starting today through GoWMU, the university's secure intranet portal.
"The move to put student payment and account information in GoWMU significantly increases the value and convenience of GoWMU for our students." says Dr. James Gilchrist, SIS project director. "Providing better service for our students is the whole reason for GoWMU and the new student information system."
The new account service allows students Web-viewing of bills, statements, tuition invoices and account activity. Through the new system, payments can be made as before via credit card or by using a new option, electronic checks. As new student account statements are added to the system in the future, previous statements will be archived and available for students to view.
"This is a feature our students and families have been asking for from WMU. We are excited to be able to offer these added services," says Patti VanWalbeck, director of accounting services.
To find the new account information system, students should go to the Academic and Account Services Channel on the home tab in GoWMU. Through the Academic and Account Services Channel, students may designate others as "authorized users" who can view account information and make payments. These authorized users--typically parents or family members--will be notified by e-mail how they can access the system, and they will receive monthly e-mails when new statements are available. Authorized users will access information at a separate, secure Web site, not through GoWMU.
Financial service specialists are available during normal business hours at (269) 387-6000 to assist with questions about information on student accounts.
The Web and telephone systems previously in use for student account information and payments were permanently discontinued April 15.
Media contact: Thom Myers, 269 387-8400, firstname.lastname@example.org