Regional Center Router Reboot
Posted by WMU OIT Help Desk on February 27, 2006

The router (UCC10) that serves SouthWest, GR Cherry, GR Beltline, Lansing Regional Centers and the Epic Center in Kalamazoo will be down for five minutes between 10 pm and midnight (Monday 2/27/2006) to replace its configuration file. -ek -jcc


Urgent outage for Sunday a.m.
Posted by WMU OIT Help Desk on February 24, 2006

The WMU campus computer network will be down from 5 to 7 a.m. Sunday, Feb 26, for maintenance. This will affect network connectivity; access to the Internet, e-mail and file services; [url=http://www.wmich.edu;]www.wmich.edu;[/url] homepages.wmich.edu; GoWMU; Web mail; imap.wmich.edu; the "H drive" on computers in the BCC, CAE and UCC labs; and OIT-managed Sun workstations. VOIP phones also will be affected. There will be multiple interruptions of service during the maintenance. Some systems may appear to come back online temporary. Even if a system appears to be restored, users are urged not to engage in any network activities between 5 and 7 a.m. Sunday, Feb 26, as that could result in lost work or files. If you experience issues after the upgrade is complete, please contact the OIT Help Desk at (269) 387-HELP (387-4357). The Help Desk will be closed this weekend on Saturday and Sunday and will reopen on Monday February 27th from 8 am to 5 pm. --ek --CLM


Second login prompt from WebCT
Posted by WMU OIT Help Desk on February 24, 2006

Some students and faculty have reported being prompted to enter a username and password in WebCT CE after accessing a course from GoWMU AND using a WebCT tool that requires a pop up window. The problem has been hard to duplicate. WebCT support suspects that this may be due to an incorrect version of Java. WebCT CE supports Java version 1.4_06 and higher. -jas


Updated: Connections to Web Sites outside the University Disrupted
Posted by WMU OIT Help Desk on February 22, 2006

Issues with connectivity to Web Sites outside the University appear to be disrupted starting at about 10:40 on Feb 22, 2005 and ending at about 10:55. There are no issues with WMU network gear nor were sights within the University affected. It appears to be an issue just outside Merits Boarder. Technicians are working with Merit to determine the cause of the problem. --ek Update: It appears that there was a DDOS attack directed at hosts within Merit Network. The traffic generated by this attack caused cards on our backbone router to crash resulting in severe packet loss and in some cases loss of connectivity. --ek


Issue with connectivity from off campus Feb 21, 2006
Posted by WMU OIT Help Desk on February 22, 2006

Connectivity appeared to be unavailable for about 15 minutes between 8:30 and 9pm. There were no issues with WMU network gear. There appeared to be an issue just outside Merits Boarder between 8:21 and 8:30 p.m. on Feb 21, 2006. We (WMU Equipment) saw a traffic slowdown and decrease in CPU usage around this same time. Merit has been contacted to determine the cause of the problem. --ek