Issues loading Elearning Content & Respondus AssessmentsResolved
Posted by Benjamin Walkowiak on December 7, 2021
Start: Dec 7 11:10am
 End:  Dec 8 8:00am

UPDATE 12/7 @3:15pm: Per the vendor, system reliability is improving significantly, however, some functionality may still be limited as Amazon works to fully restore service. We will continue to provide updates as they become available.

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UPDATE 12/7 @11:50am: Users may also experience issues loading various other elements of Elearning, such as the Dropbox, in addition to assessments using the Respondus Lockdown Browser. It has been determined that the root cause of the issue is a global outage with AWS (Amazon Web Services). Amazon is working to restore service, which will resolve issues impacting our environment. We will continue to provide updates as they become available.

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We are currently experiencing issues loading the My Courses widget on the Elearning home page. You may also see an error at the top of the Home page "Oops! Something went wrong. Refresh and try again."

Our vendor is aware of the issue and actively working to resolve it. In the meantime, you may still access your course list by clicking the Course Selector button (grid of 9 squares) along the top of the Elearning window.