All posts tagged TouchNet

Online payments unavailable from 3 to 7 a.m. on Friday, Aug. 7.
Posted by OIT Help Desk on August 3, 2015
Start: Aug 7 3:00am
 End:  Aug 7 7:00am

Online payments will be unavailable from 3 to 7 a.m. on Friday, Aug. 7. Questions, or problems, should be directed to the Help Desk at (269) 387-4357, option 1. 


Online payments will be unavailable
Posted by Tyler Payne on August 31, 2015
Start: Sep 16 3:00am
 End:  Sep 16 7:00am

Online payments will be unavailable from 3 to 7 a.m. on Wednesday, Sept. 16. Questions, or problems, should be directed to the Help Desk at (269) 387-4357, option 1. 


Online payments
Posted by Tyler Payne on March 28, 2016
Start: Apr 20 3:00am
 End:  Apr 20 7:00am

Online payments will be unavailable from 3 to 7 a.m. on Wednesday, April 20. Questions, or problems, should be directed to the Help Desk at (269) 387-4357, option 1.


Authorized User- Bill payment accessResolved
Posted by Melissa Bininger on June 24, 2016
Start: Jun 24 11:25am
 End:  Jun 27 8:33am

Currently we are experiencing issues with the bill payment system for Authorized Users. All other users can still access the bill payment system. Our technicians are working to resolve the issue. If you have questions or concerns please contact the Help Desk 269-387-4357 option 1.


Multiple systems unavailable August 8 in the evening
Posted by Tony Hendrix on August 7, 2018
Start: Aug 8 9:00pm
 End:  Aug 8 11:00pm

Banner INB, SSB, access to Touchnet E-bills and Authuser will be unavailable from 9 p.m to 11 p.m. on August 8 for scheduled maintenance. The Banner database and scheduled jobs/Appworx, Workflow, ODS/EDW and Cognos will all remain available.