All posts tagged Phone

Power outage at the College of Aviation FedEx simulator buildingResolved
Posted by Tyler Payne on July 1, 2014
Start: Jul 1 7:50am
 End:  Jul 2 2:00pm

We have received reports of a power outage at the College of Aviation FedEx simulator building. Telephone and network connectivity are affected by this issue. Technicians have been notified of the issue and are currently working to resolve it.

Questions should be directed to the Help Desk at (269) 387-4357, option 1.


Intermittent Call AvailabilityResolved
Posted by OIT Help Desk on November 17, 2014
Start: Nov 17 10:45am
 End:  Nov 17 12:16pm

We are currently experiencing some issues with outbound calls from Western Michigan University's Kalamazoo Campus, as well as inbound calls from off-campus phones.Technicians are aware of the issue and are working to resolve it. 


CEAS Campus Network ConnectivityResolved
Posted by Melissa Bininger on December 19, 2014
Start: Dec 19 8:30am
 End:  Dec 19 5:03pm

Update:  Our technicians are making progress on the networking issues. There is still more work to do, and we will notify you when there is a resolution.

UPDATE:
We have received reports of VoIP phones going offline temporarily due to these network issues. 

We are currently experiencing networking issues at the College of Engineering and Applied Sciences Campus. Technicians are aware of the issue and are working to resolve it. 


Voicemail Notification LightResolved
Posted by OIT Help Desk on January 5, 2015
Start: Jan 5 8:20am
 End:  Jan 5 12:38pm

UPDATE
Some users are also receiving busy signals when they are sent to Voicemail. Technicians are looking into it.
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Some users may be experiencing issues with a false voicemail notification light. Technicians are aware of the issue and are working to resolve it.


Read Fieldhouse Phone OutageResolved
Posted by OIT Help Desk on February 16, 2015
Start: Feb 16 8:45am
 End:  Feb 16 8:08pm

We are currently experiencing issues with the telephones in the Read Fieldhouse. Technicians are aware of the issue, and are working to resolve it.