All posts tagged Phone

Phone Outage on the Third Floor of CHHSResolved
Posted by WMU OIT Help Desk on April 15, 2019
Start: Apr 15 11:00am
 End:  Apr 15 3:39pm

We are currently experiencing issues with phones on the third floor of CHHS. Technicians are working to resolve the issue. 

Network Outage Floyd Hall (Parkview - CEAS)Resolved
Posted by Tony Hendrix on May 6, 2019
Start: May 6 8:00am
 End:  May 6 11:22am

We are currently experiencing networking issues in Floyd Hall (Parkview - CEAS). This is affecting both internet and phone connectivity. Technicians are working to resolve the issue.

Phone Service Unavailable 5-10 minutes the morning of June 17
Posted by Gary Barton on June 14, 2019
Start: Jun 17 6:00am
 End:  Jun 17 6:10am

Campus phone service will be unavailable June 17 starting at 6 a.m. The outage will last 5-10 minutes and only affect VoiP phone devices. Please direct questions to the Help Desk at (269) 387-4357.

Did you know not to move the location of your desk phone?
Posted by Gary Barton on June 17, 2019

Voice over IP Desk phone "Do Not Move This Device!" stickers have been distributed to business managers and LAN managers. These stickers highlight WMU's telephone instrument relocation requirements. For more information on these requirements and an example of the sticker please visit or call (269) 387-4357 for more information.

Unable to change PIN in W-Exchange Voicemail Web InboxResolved
Posted by Tony Hendrix on October 15, 2019
Start: Oct 15 12:00pm
 End:  Oct 29 4:13pm

Users are currently unable to change their W-Exchange Voicemail PIN using the W-Exchange Web Inbox. Users may still change their PIN using the W-Exchange Voicemail phone interface or by contacting their Telecommunications Service Representative at