The Help Desk Blog has been upgraded to more accurately relay times and dates of both scheduled and unscheduled outages. If you experience any issues with the new blog system, please contact the Help Desk at (269) 387-4357, option 1.
The Help Desk Blog has been upgraded to more accurately relay times and dates of both scheduled and unscheduled outages. If you experience any issues with the new blog system, please contact the Help Desk at (269) 387-4357, option 1.
Between 7:15 and 9:15 a.m. on Tuesday, Jan. 28, facilities will be testing UCC generators and switching equipment. Server room loads will be switched to generator power for the test. There should not be an outage.
MB
The trouble ticket manager issues have been resolved.
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Currently we are experiencing issues with the Trouble ticket manager. You can create tickets but other edits and changes are not working properly. Our technician is working on this issue.
Let me start by apologizing for the lack of communication during yesterday’s outage. The SMS notification system used by the OIT Help Desk relied on access to the wireless network. We have since implemented a new procedure for sending SMS notifications that does not require network access. If you would like to receive SMS notifications when the OIT Help Desk Blog or Webmail Plus are inaccessible, please email your mobile phone number to helpdesk@wmich.edu.