All posts tagged VoIP

All Internet connectivity unavailable Sunday morning
Posted by WMU OIT Help Desk on December 17, 2013
Start: Dec 22 5:00am
 End:  Dec 22 7:00am

Because of network upgrades, all access to the Internet from WMU's network will be unavailable from 5 to 7 a.m. on Sunday, Dec. 22. This includes all WMU websites, all wired and wireless connections, all VoIP phones, and access to all information systems. We recommend you refrain from connections prior to, and during that time, so work is not lost. Questions should be directed to the Help Desk at (269) 387-4357, option 1.

Inbound call issues at regional centersResolved
Posted by Dylan Ledbetter on March 6, 2014
Start: Mar 6 8:45am
 End:  Mar 6 7:52pm

Regional centers are currently experiencing an issue with inbound calls. Administrators are aware of the issue and currently working to resolve it. Questions should be directed to the Help Desk at (269) 387-4357, option 1. 

Regional centers are having phone difficultiesResolved
Posted by WMU OIT Help Desk on March 19, 2014
Start: Mar 19 10:00am
 End:  Mar 19 7:15pm

The regional centers are having issues with receiving and placing calls from and to non WMU phone numbers.  Calls received and placed from and to other WMU phone numbers are working normally.  Technicians are working to correct the issue.
Please direct any question to the help desk at (269) 387-4357 option1.

Network issueResolved
Posted by Melissa Bininger on November 3, 2014
Start: Nov 3 11:30am
 End:  Nov 3 12:20pm

Our technicians are currently working on a network issue on the third floor of RCVA ( Richmond Center). 

VOIP Phone Service InterruptionResolved
Posted by OIT Help Desk on July 6, 2015
Start: Jul 6 3:40pm
 End:  Jul 6 5:30pm

Some users might be experiencing issues with their VOIP phones.  Technicians are working to resolve the issue.