Payment Plan Questions

What happens if the credit or debit card that I am using for the payment plan gets denied?

You will have five days to pay your installment. If the payment is not received within the five days you may be removed from the payment plan.

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Can I sign up for the payment plan and mail my payment to Western Michigan University?

When a check payment is received by mail, it will reduce any future installment payments.

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What happens if a check payment is returned?

You will be charged a $25 non-sufficient funds fee.  You may also be removed from the payment plan and ineligible for enrollment in a new plan for the same semester and/or future semesters.

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Can I change my method of payment (change the bank account or use a different credit or debit card)?

To change to a different checking/saving account:

If you already have the account saved click on “Payment Plan” across the top:
  • Then either click on “Update all Methods” under the Payment method column or if you are only changing one click on “edit” under the Action column for the payment you want to change.
  • Select the desired payment method from the drop-down list. Then click Save.
If you need to provide WMU with a new checking/saving:
  • First, add a new payment method under “My Payment Profile”
  • Then click on “Payment Plan” across the top.
  •  Click on “Update all Methods” under the Payment method column or if you are only changing one click on “edit” under the Action column for the payment you want to change.
  • Select the desired payment method from the drop-down list. Then click Save.

To change your credit/debit card to a different card or a checking/savings account to a card:

  • If all installments need to be changed, please contact the Accounts Receivable Office at 269-387-2948 or 269-387-4141.
  • If you need to change only one payment, we recommend you go online one day before the payment is due and make the payment with the credit/debit card you would like to use.

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Can I register for classes if I have payments remaining on my payment plan?

Yes, you may register for classes as long as your payment plan is current.

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Will I be charged service charges for the balance on my payment plan?

No, as long as the installments on your payment plan are current, you will not be charged service charges for the balance of your account.

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Are there any University charges that I cannot pay for using the payment plan?

Yes, monthly rent and the Children's Place Learning Center charges cannot be paid using the payment plan.

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