Staff Engagement Surveys


Thank you to all who have participated in the staff engagement surveys. We have included links to WMU all employee survey information (2019 and 2022) and to the 2017 APA and PSSO staff engagement survey.

WMU Employee Engagement Surveys


2017 APA and PSSO Staff Engagement Survey

Preliminary report (April 25, 2018)

To fulfill their missions and contribute to the academic excellence goal of The Gold Standard 2020, Western Michigan University’s Professional Support Staff Organization (PSSO) and Administrative Professional Association (APA) periodically solicit input on employee concerns by surveying their memberships. This year, the two groups collaborated on development of an employee engagement and satisfaction survey open to all of the University’s benefits-eligible non-bargaining staff members governed by the Staff Compensation System to inform data-driven advocacy on behalf of this group.

The APA and PSSO boards believe the survey can help bridge the recognized gap in assessing staff at WMU in the absence of a staff climate survey, such as those conducted for faculty and students. The information collected via the survey will be the basis for ongoing forums with WMU senior leadership (e.g. WMU’s president, provost, vice presidents, associate provosts, deans and associate deans) in developing solutions to issues vital to both the University and its employees. The boards believe the survey results will also be helpful to the incoming president to gauge and understand the work climate and experience of WMU’s benefits-eligible non-bargaining staff members governed by the Staff Compensation System.

Primary development of the survey was handled by APA Vice President Monica Liggins-Abrams, Associate Director of the Center for Research on Instructional Change in Postsecondary Education, in consultation with faculty and research associates in that office. The survey was vetted extensively by both the APA and PSSO boards, and a communication plan is in place supported by University Relations to promote survey participation.

Administrative Professional Association
Western Michigan University
Kalamazoo MI 49008-5344 USA
(269) 387-2310