Haworth College of Business News

Veeck earns teaching innovation award

Kalamazoo—A WMU professor of marketing is the 2012 recipient of the Marketing Management Association Teaching Innovation Award.  The national award recognizes innovative approaches to classroom instruction.

Dr. Ann Veeck, professor of marketing, was selected from among three finalists during the MMA’s 2012 Fall Educators’ Conference for her social media analysis materials and teaching concept “Learning Tools to Effectively Monitor Social Media: A Social Media Marketing Research Project.” All three finalists presented their innovations at the conference in Minneapolis.

“Ann’s teaching skills in marketing research and the innovations she brings to class are legendary. Her receiving this highly distinctive teaching innovation award in a nation-wide faculty competition is truly well-deserved and a source of great pride and inspiration for all of us in the marketing department at WMU,” says Dr. Mushtaq Luqmani, chair of the Department of Marketing.

Veeck received her award for developing techniques for incorporating social media analysis into undergraduate market research classes. Veeck recognized that, while students are expert at using social media for their personal use, they need to develop professional skills to effectively analyze consumer feedback via social websites.

“We want our students to graduate from WMU with leading-edge skills. Having sophisticated knowledge in social media technology is a valuable asset for students,” says Veeck.

Veeck says she implemented the projects to advance students’ ability to use social media in marketing research with the goal of teaching them to develop strategic solutions based on empirical data.  In an individual assignment, students explore the types of consumer-generated feedback found on three social media sites. In a team project, groups use social media analytical tools to analyze product performance.

“Students were able to integrate primary and secondary data in more sophisticated ways than I had seen in past marketing research projects. The projects allowed students more creativity in all stages of the research while still providing adequate structure,” says Veeck.

Veeck joined WMU’s faculty in 1999.  Her teaching and research interests include marketing research, food consumption patterns and international marketing. She earned her doctoral degree from Louisiana State University and has also worked in marketing research in the United States and in Taiwan.