Bill Gillespie

Bill Gillispie

Bill Gillispie, Global Team Lead

Bill Gillispie began his career 33 years ago as bagger for Jewel Osco in Chicago. While at Jewel, he held positions as store manager and regional manager before joining the merchandising and marketing department where he held positions across center store, fresh and pharmacy. During his last 11 years at Jewell, Gillispie served at SUPERVALU working across wholesale and retail. His final position was senior vice president of marketing and merchandising at the Save A Lot banner. Gillispie joined IBM in 2012 and has been working with grocers in 24 different countries in the area of the cognitive organization.

Session Information

Breakout Session

Please Keep All Hands and Feet Inside for the Ride: How AI and Technology Will Continue to Fuel Change with Consumers

Session Location TBD

“The last best experience anyone has anywhere, becomes the new minimum expectation they want everywhere.”

Fueled by data and technology, the pace of change with consumers is one of the greatest that companies face. IBM has been at the forefront of this change with the launch of the first AI system— Watson in 2012—followed by online commerce, the Internet of Things, blockchain and the purchase of the Weather Channel. These technologies and its role as one of the largest digital advertising agencies has positioned IBM to drive real results in the following areas:

• Developing relationships with consumers.
• Playing where the consumer plays.
• Using Watson to recruit, hire and retain.
• Reinventing the supply chain from forecast to the last mile.

In this session, Bill Gillispie will share examples of how IBM has helped retailers and CPG customers deal with today’s change.