Tentative Schedule

Printable Agenda

Day 1, Tuesday, March 31

Registration and information
Secchia Lobby

The information station will be open throughout the conference. If you need anything, please let us know.

Early Bird Super Sessions
Ballroom BCD

The Washington Scene and Its Impact on the Food Industry with Greg Ferrara, President and CEO, National Grocers Association.

Fueling Profitable Growth for the Food Industries with Lori Zumwinkle, Managing Director and North America Retail Lead, Accenture

Embedding Innovation into Everyone’s DNA with Duncan Wardle, Innovation Consultant and Speaker; former VP of Innovation, Walt Disney

How Cannabis Legalization is Changing Shopper Behavior with Carmen Brace, Founder and Principal, Aclara Research

Keynote Sessions
Ballroom BCD

10:30 to 11 a.m.: The New Marketplace: What It is and How to Adapt to It with Steve Pinder, Partner, Kurt Salmon, a Division of Accenture Strategy

11 to 11:30 a.m.: New Consumerism: Could Your Biggest Challenge Today Be How You Think About Tomorrow? with Thomas Bornemann, Principal, EY

11:30 a.m. to Noon: Transform with New Workplace Dynamics with Sarah Alter, President and CEO, Network of Executive Women

Ballroom BCD
Mastering the Odds of Disruptive Change
Ballroom BCD

Celia Swanson, Author, Consultant and Speaker; former executive vice president at Walmart.

If you’ve ever experienced disruptive change in your career, you know how it feels. Whether it’s a job loss or company acquisition, change can make you feel as though you’ve lost all control. Being prepared for such uncertainty will smooth the transition. Celia Swanson is an accomplished senior executive who spent more than 25 years at Walmart. She completed her career at Walmart serving as senior vice president leading global labor relations and global culture strategy. She brings a legacy of deep expertise in retail, large-scale transformation, company culture and multi-generational workforce engagement. She will share insight that will help you rise above your most uncertain challenges in life and work and help you make the difficult but right decisions to move forward.

Understand Who Your Real Competitors Are … Then Go Get ‘Em
Ballroom BCD

John Ross, President and CEO of IGA International

All too often, today’s independent grocery retailers are concentrated on beating the store down the street or the next town over. Is it really the competitor you need to worry about? During this session, John Ross addresses the question, bringing his experience that spans many industries and areas of focus, including his current role as president and CEO of the largest group of independent retailers in the world. Participants will explore changes in our industry that impact the traditional way we think about competition, focusing on three areas:

1) How fast casual restaurants and delivery are chipping away at your sales; 2) Why it is important to refocus your efforts, moving from selling stuff to solving problems for time-starved shoppers; 3) Discover how an increase in convenience-driven foods can help you become the “meal solution center” your shoppers need.

Consumer Experiences: Creating Relationship Magic!
Ballroom BCD

Duncan Wardle, Innovation Consultant and Speaker; Former Walt Disney Vice President of Innovation

Marketing will be replaced by experiences in less than a decade! Why? Because marketing implies the word “at,” and we all know one-way relationships don’t work. Experiences can significantly enhance our level of engagement, creating deeper relationships between consumers and brands that can last a lifetime.

Disney is the master of creating experiences where consumers can touch, feel and play with the brand in an extraordinary way that creates magical relationships.

During this session, Duncan Wardle shares his insights into three approaches to deepen relationships with consumers through experiences in order to not only survive, but actually thrive in the decade ahead, one he believes will be dominated by the “Experience Economy.” The three approaches include the following: 1) Re-engineering relationships that fundamentally challenges the rules of engagement; 2) Re-inventing consumer relationships in new and different ways; 3) Re-expressing relationships with consumers to develop innovative new products and services.

Super Sessions
Locations TBD

Starting with Z—How to Win NOW with the Largest Generation with Jeff Admiraal, Director, Analytics and Insights, Procter & Gamble

How to Set Yourself Up to Achieve Peak Performance with Amanda Blanck, Managing Partner, Deviate

Unleash Your Marketplace Superpower with Jordan Rost, Vice President of Marketing and Research, Adaptly

Market Making: Connecting Customers to Unique Experiences with Spencer Baird, Senior Vice President, Peapod

Networking Dinner
Ballroom BCD

Day 2, Wednesday, April 1

Registration and information
Secchia Lobby

The information station will be open throughout the conference. If you need anything, please let us know.

Ballroom BCD
The Phoenix and the Unicorn: The Day After Tomorrow
Ballroom BCD

Peter Hinssen, Enterpreneur, Speaker, Author and Internationally Acclaimed Futurist

Unicorn startups are brilliant. But few of us will start one, become one, or work for one. Most of us are connected to large companies that often struggle to keep themselves relevant. That’s why this keynote offers a realistic inspiration: the Phoenix. Just like this magical bird, companies that repeatedly rethink themselves rise from the ashes of the old, emerging stronger than ever. We know their names: Walmart, Volvo, Disney, Apple, Microsoft, Ping An, Assa Abloy and AT&T of this world.

This keynote is about understanding a world of constant change. It tells how companies can act on their “day after tomorrow” and how they can apply innovation as an antidote to a radically changing environment. It doesn’t just zoom in on what you need to do in order to innovate, but also on how you can make innovation a reality in your organization.

Executive Forum
Beyond 2020 Vision: Connecting with the Future Consumer
Ballroom BCD

Panel Moderator: Meg Major, Vice President of Content, Winsight Grocery Business

Brandon Barnholdt, President and CEO, KeHE Distributors
Lori Raya, Executive Vice President and Chief Merchandising and Marketing Officer, SpartanNash
Rekha Rao, General Manager, North America eCommerce, Colgate-Palmolive
Peter Whitsett, Executive Vice President Merchandising and Marketing, Meijer
Psyche Terry, President, CEO and Chief Inspiration Officer, UI Global Brands

Coffee Break and Networking
Secchia Lobby
Breakout Sessions
Location TBD

Panel Discussion: Igniting the Millennial Consumer’s Passion for Private Brands

Redefining How Work Gets Done: The Changing Face of Labor with Dave Dempsey, CEO, Hyer

How Shopper Insights Can Pave Your Path to Growth Leslie Warshaw, President, Shopper Insights Management Association

Micro-Fulfillment: The Future of e-Commerce Fulfillment Matt Walker, Program Manager, Dematic

Please Keep All Hands and Feet Inside for the Ride: How AI and Technology Will Continue to Fuel Change with Consumers with Bill Gillespie, Global Team Lead, IBM

Breakout Sessions
Locations TBD

Panel Discussion: Startups and the Next Generation of Food Entrepreneurs

Grocery Shopper Trends in the Age of Personalization with David G. Fikes, Executive Director, Food Marketing Institute Foundation

Talent Pool: How Data and Psychometrics Identify Tomorrow’s Leaders with Stacey Shapiro and Evan Sharp, Consultants, Russell Reynolds Associates

Lessons from the Gridiron: How to Build a Coaching Culture with Ryan Blanck, Managing Partner, Deviate

Next Gen Partnering: Building Customer-Focused Assortments with Michael Anderson, Vice President from dunnhumby and Shelly Huisken, Director of Space Planning from Meijer

Lunch Program and Awards
Ballroom BCD
Closing Keynote
Transforming to an Omnichannel Food Retailer: How Ahold Delhaize USA is Creating a Personalized Customer Experience
Ballroom BCD

Kevin Holt, CEO, Ahold Delhaize USA

CEO Kevin Holt will discuss Ahold Delhaize USA’s journey to become a grocer of the future. Ahold Delhaize USA believes personalizing the shopper experience is critical to customer growth and loyalty. By offering access to fresh products at a great value whenever, wherever, however the consumer wants to shop, the company is focused on meeting consumers’ evolving preferences. The company is rethinking traditional operations, strategies and ways of working to achieve future success. And, this transformation won’t happen without ensuring its associates are purposedriven and focused on enabling its brands to be the local grocer of choice in their communities. Join us for an insightful session on Ahold Delhaize USA’s success as a brick and mortar retailer, while reinventing its brands as they pave the way for online shopping, pick-up, delivery and a total omnichannel experience.

Beyond 2020 Vision:
Connecting with the Future Consumer

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