Amanda Blanck

Lori Zumwinkle

Managing Director and North America Retail Lead

Lori Zumwinkle is a managing director in Accenture’s retail operating group, aligned to management consulting, and leads the retail practice for North America.

Zumwinkle has more than 24 years experience with leading transformations in retail. She has broad experience and expertise in retail operations, merchandising and marketing capabilities, organizational transformations, value creation and delivery.

She rejoined Accenture in 2011 after working at Best Buy for seven years in a variety of roles including global business services leader, retail operations senior vice president and merchandise operations vice president. Prior to Best Buy, she was with Accenture for 10 years in retail and change management.

Zumwinkle earned a bachelor’s degree in math and computer science from the College of St. Benedict (Minnesota), where she is now a member of the board of trustees. She earned an MBA from the University of St. Thomas. In 2014, Lori was recognized by Diversity MBA Magazine as one of the Top 100 under 50 Diverse Leaders.

Session Information

Early Bird Super Session

Fueling Profitable Growth for the Food Industries

Session Location TBD

Increasing customer expectations coupled with rising cost pressures are impacting the food industry in unprecedented ways. Hungry shoppers are making their meal decisions based on convenience and complex personal reasons. New trends like flexitarians, plant-based proteins, the desire to minimize environmental impact, and the informed quest for good health have all changed the definition of what a “value meal” means.

Restaurants and grocers want to innovate to serve the discerning customer of today in a personalized way but determining where to invest and having the capital to do so is challenging. With more than 24 years of experience leading transformations, Lori Zumwinkle’s broad expertise will provide participants insights into meeting these challenges. Join Lori for a discussion of the key steps any company in the food industry can take to grow profitably in a disrupted market.