Telehealth

To support WMU's move to distance learning during the COVID-19 outbreak, the health center offers telehealth visits for many appointments. Primary care, counseling and psychiatric services are available.  Eligibility varies according to services sought. For now, you must reside in Michigan to use telehealth services.

What is a telehealth appointment?

A telehealth visit is like an in-person appointment with your own doctor. These are some things you should know:

  • You use built-in video to have a conversation by computer, tablet or smartphone with a provider.
  • You choose your location—a quiet, private and comfortable place.
  • Your HIPAA privacy and security rights are respected. Visits are secure and not recorded.

Getting ready for a telehealth appointment

 You can do some things to prepare for a telehealth visit:

  • Make sure your device is plugged in or charged.
  • Prepare notes or a list of topics you want to discuss.
  • Have a list of medications you are taking nearby.
  • Find a quiet place. Choose a location where you have privacy and are unlikely to be disturbed.
  • Find space that is well lit. Put the main light source in front, lighting up your face.
  • Position your camera at eye level to make it easier for the provider to see you.
  • Make sure your built-in microphone and camera work.

Specific instructions for two kinds of telehealth visits are linked below.  WMU students, faculty, staff and their dependents are eligible to use telehealth primary care services if they reside in Michigan.

primary care Telehealth

WMU students are eligible to use telehealth counseling services if they reside in Michigan.

Counseling and Psychiatry Telehealth