Normal fall/spring hours *

Monday through Thursday: 8 a.m. to 10 p.m.
Friday: 8 a.m. to 5 p.m.
Saturday: closed
Sunday: noon to 10 p.m. 

* Open limited hours on breaks and closed on holidays

Normal summer hours *

Monday through Friday: 8 a.m. to 5 p.m.
Saturday: closed
Sunday: closed

* Open limited hours on breaks and closed on holidays

Location

The Help Desk is located in room 2034 of the University Computing Center.

After hours help desk

An after hours help desk provides support for Bronco NetID, password and Elearning issues when the on campus help desk is closed. To reach the after hours help desk, call (269) 387-4357 and select option 1.

To report an after-hours campus-wide or system emergency, e.g. Webmail Plus, Elearning, or GoWMU is down, call (269) 387-4357. Appropriate action will be taken in the event of an emergency. Non-emergencies will be handled during normal business hours. 

News

Chat-based help is now available for Elearning 24/7
February 17, 2016
A new "Chat now!" banner has been added beneath the calendar on the Elearning home page. Clicking on the banner will bring up a chat window where students, faculty and staff can receive assistance with questions related to Elearning.

Microsoft Office 365 has been selected to replace Webmail Plus
October 20, 2015
The migration will occur during the spring 2016 semester. Please keep checking the project website as more information will be posted there as it comes available.

October is Cyber Security Awareness month
October 1, 2015
Be responsible and stay safe online.

IT not recommending WMU employees upgrade to Windows 10 at this time
August 21, 2015
Any time a new operating system comes out, there is a fair amount of testing that has to occur to assure that the upgrade will work with Banner and other enterprise systems in use on campus. This testing is occurring and an announcement will be made when it is concluded and the upgrade may take place.

WMU Guest logins now available
June 10, 2015
WMU students, faculty and staff may now enable WMU Guest Wi-Fi logins for their campus visitors, including conferences and workshops.