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How do I...
- Set up Duo two-factor authentication
- Reset my password
- Connect my device to the network
- Install Microsoft Office
Check the Help Desk blog
Find Your Department IT or LAN Manager
Service Level Expectations (SLE)
A description of services provided by the Technology Help Desk. The responsibilities of the Technology Help Desk. When and how to contact the Technology Help Desk.View the SLE
A service level expectation (SLE) matrix aimed to set customer expectations regarding which applications, processes, software, systems, and tools the Technology Help Desk support.View the Matrix
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Phone, email, case, or walk-in
Hours of operation:
Monday through Thursday: 8 a.m. to 7 p.m.
Friday: 8 a.m. to 5 p.m.
Sunday: noon to 5p.m.
Monday through Friday: 8 a.m. to 5 p.m.
Saturday & Sunday: Closed
Semester breaks and observed holidays may impact hours of operation. For details, please see here.
Walk-in Support Location
The Technology Help Desk is located on the second floor of the University Computing Center building.