Using Anti-virus Software

Anti-virus software can, when the virus definition file is kept current, automatically find and remove viruses and other malware. This document presumes you are using Symantec Endpoint Protection, which is provided free of charge via the download channel in GoWMU, to all WMU faculty and staff members. If you are using something other than the Symantec product, you should check your software's self-help to determine how to perform the same actions.

Enable Symantec Endpoint Protection - Windows

Symantec Endpoint Protection should automatically enable itself upon installation. If all is well, you should see a gold shield icon in the lower right of your desktop. If you see a slash over the gold icon, it is not running and should be enabled.

  1. Right mouse-click the gold shield icon and select Enable Symantec Endpoint Protection. After a moment, the slash should disappear. If it does not:
  2. Double-click the gold shield icon and click Fix All on the status window.

Updating the virus definition table - Windows

Virus definition files search for known patterns in your files and are updated at least daily. Since new viruses and malware occur all the time, it is imperative that your virus definition files are updated regularly. The campus and off-campus versions of Symantec Endpoint are set to automatically update your anti-virus definitions at least once a day. You must be connected to the Internet to update Symantec Endpoint. If you need to update your virus definitions manually, follow the instructions below.

  1. Double-click the gold shield icon. After the Symantec Endpoint window appears, click LiveUpdate.
  2. LiveUpdate will run automatically and find and install any necessary updates.

Scanning for viruses - Windows

Symantec Endpoint automatically scans your computer on a weekly basis. If you want the program to scan more than once a week, follow the instructions below.

  1. Double-click the gold shield icon and then click Scan for threats
  2. If you wish to create a new scan, that is one that will occur weekly on the day/time you choose, click Create a New Scan.
  3. You will see a progress window. Results will be displayed in this window. When the scan is complete (it will take some time), you may click Close.

Scanning for viruses - Macintosh

  1. Open the Symantec folder located in the Applications folder.
  2. Open the Symantec Scheduler application.
  3. Click the New... button to create a new scheduled event.
  4. Choose AntiVirus Scan.
  5. Set the details of the scan.
  • Click Browse to select an item to scan and select the Macintosh HD.
  • Set the Frequency to Weekly.
  • Choose a day and time to run the scan.
  • Click Save.