Two-Factor Authentication (2FA)

Image illustrating the 2FA process of Password + Verify = Access.

What you need to know about 2FA

WMU has joined the many universities that use two-factor authentication (2FA) to protect students, faculty, and staff from data and privacy violations. 2FA adds an extra layer of security by sending a notification to your mobile device when you log in so that you may verify that it is you logging in and not a criminal.

  • Icon of phone and computer.

    Add an extra layer of security

    Enter your BroncoNetID password, then press approve on your mobile device.

  • Icon of a bad guy.

    Keep the bad guys out

    Even if someone else gets your password, it won’t be enough to sign in to your account.

Get Started and Learn More

Depending on your role at the university, learning, teaching, or working, there is a 2FA option for you.

Most Viewed Self-Help

How to install Duo Mobile for 2FA

2FA Device Management Portal

View All Self-Help

Top Frequently Asked Questions

Do I have to use 2FA every time I log in?

No! We highly recommend you use the Remember Me option when logging in, which will allow you to be remembered on that device (using the same internet browser) for 30 days. This means you will only need to use 2FA to log in once per month on each of your devices.

What if I replace my smartphone?

You can reactivate Duo Mobile on your new device by using the Duo Device Management Portal. Please visit our 2FA Device Management page for instructions.

What if my phone is lost or not available?

If you do not have access to your smartphone, you can still access your WMU account. Please see our 2FA backup options page to prepare yourself. 

View All Questions

Get help

Please see our Self Help Resources section for instructions on getting started with two-factor authentication. Additional support topics are also covered on Duo's website.

Contact the Help Desk: