Two-Factor Authentication (2FA)

Image illustrating the 2FA process of Password + Verify = Access.

Two-factor authentication (2FA) is required as part of the WMU login process for currently enrolled students. Students will not be able to log in to online services, such as GoWMU and Elearning until they complete the 2FA activation process.

2FA requirements*

  • Currently Enrolled Students—required
  • Admitted Students—required day after course registration
  • Faculty and Staff—optional, but highly encouraged
  • Alumni—optional
  • Retirees—optional
  • Affiliates—not allowed
  • Departmental accounts—not allowed

* Some exceptions may apply based on access to sensitive data and other conditions. Users who have compromised accounts will be required to use 2FA.

Activate 2FA Now

WMU has joined the many universities that use two-factor authentication (2FA) to protect students, faculty, and staff from data and privacy violations. 2FA adds an extra layer of security by sending a notification to your mobile device when you log in so that you may verify that it is you logging in and not a criminal.

Icon of phone and computer.

Add an extra layer of security

Enter your BroncoNetID password, then press approve on your mobile device.

Icon of a bad guy.

Keep the bad guys out

Even if someone else gets your password, it won’t be enough to sign in to your account.

Frequently Asked Questions

What if I replace my smartphone?

Please see our 2FA Device Management page for instructions on how to reactivate Duo Mobile on your new smartphone.

What if my phone is lost or not available?

If you do not have access to your smartphone, you can still access your WMU account. Please see our 2FA backup options page to prepare yourself. Additionally, we highly recommend you use the Remember Me option when logging in, which will allow you to be remembered on your device (using the same internet browser) for 30 days. 

What if my device does not have an internet connection?

If you do not have access to an internet connection with your mobile device or tablet, you can still authenticate with Duo using a passcode from the Duo mobile app

What if I don't have a smartphone?

We have alternate 2FA options if you do not have a compatible smartphone or tablet.

A complete list of frequently asked questions can be found on our self help resources page.

Get help

Please see our Self Help Resources section for instructions on getting started with two-factor authentication. Additional support topics are also covered on Duo's website.

Contact the Help Desk: