What you need to know about 2FA
WMU has joined the many universities that use two-factor authentication (2FA) to protect students, faculty, and staff from data and privacy violations. 2FA adds an extra layer of security by sending a notification to your mobile device when you log in so that you may verify that it is you logging in and not a criminal.
Add an extra layer of security
Enter your BroncoNetID password, then press approve on your mobile device.
Keep the bad guys out
Even if someone else gets your password, it won’t be enough to sign in to your account.
Get Started and Learn More
Depending on your role at the university, learning, teaching, or working, there is a 2FA option for you.
New to 2FA
New students and those just getting started using 2FA.
Already using 2FA
For those already using 2FA looking for best practices.
Most Viewed Self-Help
Top Frequently Asked Questions
Do I have to use 2FA every time I log in?
No! We highly recommend you use the Remember Me option when logging in, which will allow you to be remembered on that device (using the same internet browser) for 30 days. This means you will only need to use 2FA to log in once per month on each of your devices.
What if I replace my smartphone?
You can reactivate Duo Mobile on your new device by using the Duo Device Management Portal. Please visit our 2FA Device Management page for instructions.
What if my phone is lost or not available?
If you do not have access to your smartphone, you can still access your WMU account. Please see our 2FA backup options page to prepare yourself.
Contact the Help Desk: