All Western Michigan University residence halls and apartments are serviced by EduCable, WMU's campus cable television service. Please see below for information on accessing EduCable via the internet or by using the cable connection in your room.
Xfinity ON CAMPUS STREAMING SERVICE
Students living in campus housing have access to the Xfinity On Campus, a streaming service in which you may watch TV on your computer, tablet, mobile phone and other compatible device. NOTE: You must be connected to a University internet connection to stream content. Please visit Xfinity on Campus for setup information.
Digital Tuner Compatibility
A digital television that includes a QAM tuner is required to view programming on EduCable. Most televisions today are digital/QAM compliant, however less expensive or budget televisions may not be. To find out if your television has a QAM tuner, check the specifications in your owner's manual, or visit the manufacturer's website.
If your television is not digital or does not have the QAM tuner, you will need to use a QAM digital-to-analog converter box. QAM Set-Top Boxes (STB) compatible with WMU's EduCable system may be purchased online from NSC. These converters will work for analog televisions as well as digital televisions that do not have a QAM tuner. If you have any questions, you may call the EduCable office at (269) 387-4997.
Or, you may purchase your own online elsewhere or at an electronics store. Be aware, however, that those purchased elsewhere may not be compatible with our system and may not work. Always check the tuner specs to make sure it is QAM capable. Note that "ATSC" does not guarantee QAM compatibility, QAM must be specifically mentioned.
Televisions that, depending on model, may be missing the QAM tuner:
- WestingHouse Digital
*Some Smart TVs from this brand do not work on Western Michigan University's wireless network. This now includes VIZIO SmartCast TV.
Connecting Your Television
If you have verified your television is compatible with with EduCable, please visit Connecting to EduCable for instructions on how to connect your television to the coaxial port in your room.
For additional support email email@example.com or call the Help Desk at (269) 387-4357. Alternatively, you may submit an ITDirect work order using the button below: