Phone Services for Faculty and Staff

Telephone and conference call services are provided by the Office of Information Technology and faculty and staff may choose from several options.


Single Number Reach

Single Number Reach allows you to answer incoming calls to your WMU VoIP phone using an alternate phone, such as a mobile phone. When an incoming call rings your primary desk phone, it will also ring an alternate phone number simultaneously. To request this function, contact your phone service representative. There is a fee for this service and it is not available for analog phones.

Conference Calls

The Office of Information Technology has established special WMU pricing for audio conferencing through InterCall, a third party provider. This is a for-fee-service, provided and billed by InterCall.

To establish your InterCall no commitment account:

  • Complete and submit the WMU profile form, the account will be created within 24 to 72 hours.
  • If any questions, or for pricing, contact Rebecca Regnier or Mark Gagnon, using the contact info on the bottom of the form.