The Office of the Dean is responsible for five key administrative functions for the University Libraries: strategic planning and reporting, fiscal management, human resources, policies and procedures, and programmatic support and communication. It’s our job to advance the overall vision and strategic priorities for the Libraries. We do this by determining budget priorities, overseeing recruitment and hiring activities, executing communication and marketing initiatives, and coordinating development and donor stewardship activities.
The Instruction and Outreach department helps the WMU community learn how to find and use information in order to make informed decisions and solve problems. Our subject librarians can consult with you in person or online to help connect you with the library resources critical to your research, teaching or learning. We create and maintain tools such as subject and course guides, videos and tutorials. Our department also works with faculty to provide instruction for classes, customized for the research assignments students are required to complete.
IT Services supports the technological needs of our students, faculty, staff and other patrons. In addition to providing hardware and software for computing and printing, we support and maintain servers and the Libraries’ web presence, as well as offer end-user training. Our department also proposes and delivers innovative technology in Libraries’ spaces, often in collaboration with other departments or campus units, such as the Virtual Reality Lab and Makerspace
Research Services facilitates the research activities of WMU and the global community through collections, educational programs and services. We curate specialized and unique physical collections consisting of archives and regional history, special collections and rare books, and maps. We have experts who identify, digitize and preserve original materials and make these items available online. Our maps specialist can help you create maps and graphics to include in research and teaching projects. Research Services also maintains and promotes the institutional repository that houses thousands of research and scholarly papers from the WMU community.
Resource Management includes cataloging, processing, electronic resources management and stacks management. We are responsible for the acquisition, processing and discovery of the Libraries’ vast collections and resources in all formats. This means making sure that all of our different platforms work together and share information. We create lots of original metadata and finding aids so that you can find and access the resources you need through Library Search.
User Services is the first point of contact for any of your needs at University Libraries. Whether it’s helping you locate items in libraries or online, facilitating document delivery, MeLCat or interlibrary loan requests, or managing course reserves and textbooks on reserve, we’re here to help. User Services is also here to assist you with public computing and printing in the Libraries. Come see us at the service desks in three of our locations: Waldo, Maybee Music and Dance, and Swain Education. We look forward to meeting you!