Temporary laptop program ending July 2021
The University Libraries ended laptop checkouts on July 20, 2021. Loaner laptops provided a temporary solution to emergency student needs when the University rapidly transitioned to remote learning due to the pandemic. This program was not intended to continue indefinitely.
Students returning to campus may continue to access Waldo Library’s public computers as WMU will return to near-normal conditions this fall. We will return laptops to the campus departments that initially supplied them to support this temporary program. The Academic Affairs office will redeploy any remaining laptops to help students with financial needs in the future, but a program is not available at this time.
If you currently have a laptop checked out through this program, contact User Services at (269) 387-5059 regarding your renewal and return options. No renewals will be extended past April 30, 2022.
*Edited at 11:58 a.m. on Sept. 3, 2021 to clarify that a program is not available at this time.
The due date for loaner equipment is Aug. 20, 2021.
There are other computing resources available across campus and through your affiliation with WMU.
How to return your equipment
Returning your loaner laptop in-person
- Drop off your loaner laptop to the Waldo Library Service Desk anytime during open hours.
- Please do not return loaner laptop to the external book return boxes.
Returning your loaner laptop by mail or courier
- Mail or ship your loaner laptop to: Waldo Library, Western Michigan University, 1903 W. Michigan Avenue, Kalamazoo, MI 49008-5353, Attn: User Services Department.
- Please follow the safe shipping instructions below.
Laptop safe shipping instructions
- Turn the power completely off. Don’t just close the lid.
- Wipe down and clean the laptop with a dry cloth.
- Pro-tip: For additional protection, place a thin layer of bubble wrap or foam between the keyboard and screen to protect the keys and screen while the laptop is closed.
- Wrap the shell of the machine with plastic or bubble wrap. To further protect against the risks posed by static electricity in transit, place the laptop in a snug-fitting plastic bag. Separately wrap any cables, power supply and other accessories in bubble wrap.
- Place the device inside the shipping box and fill any remaining space with additional packaging material, such as foam inserts or bubble wrap, to hold the machine securely in place. It's best to avoid loose packaging, such as polystyrene peanuts, as loose material is less effective at preventing the laptop from sliding around on the move. Add the power supply and cables into the box.
- Pro-Tip: Fedex and UPS sell boxes with foam lining specifically designed for laptops.
- Gently shake the box to ensure it is securely packed and there is no internal sliding. Close the box and tightly seal with tape along all seams to prevent moisture from getting in.
- Clearly address the package to: Waldo Library, Western Michigan University, 1903 W. Michigan Avenue, Kalamazoo, MI 49008-5353, Attn: User Services Department
- We recommend also purchasing shipping insurance for $1,000 and/or delivery confirmation in case of loss or damage during transport. You are fully responsible for the device until it reaches campus.
As indicated in your laptop loan agreement, all students are responsible for the safe return of university laptops to the library. Limited support is available to students that need to ship a laptop back to the library at the end of the semester, but cannot afford to do so. Email email@example.com to request support.
How to get help with your equipment
Contact the Technology Help Desk if you experience a problem or need assistance with your loaner laptop. Laptops returned for failure or damage cannot be serviced and no new laptop will be issued. Replacement laptops are no longer available.
Lost, stolen or damaged equipment
If your loaner laptop is lost, stolen or damaged during the loan period, notify Waldo Library immediately at (269) 387-5059 or firstname.lastname@example.org.