Research and Instruction Services

  • The Central Reference Librarians posing at the reference desk

    Central Reference 2015

  • Citing Sources according to APA, Chicago and MLA style guides
  • Student being assisted by librarian at Central Reference
  • Shelf full of Encyclopedia Britannica volumes
  • ResearchPath Tutorial

The Research and Instruction Services desk is located on the first floor of Waldo Library and is the primary “Ask A Librarian” service point in the University Libraries. The area houses over 60 public computers, a large collection of printed reference resources, and has professional librarians, staff, and student employees available to assist.

Research and Instruction Services Desk hours

  • Monday through Thursday: 8 a.m. to midnight (during regular semester)
  • Friday: 8 a.m. to 6 p.m.
  • Saturday: 10 a.m. to 6 p.m.
  • Sunday: noon to midnight

Librarians are available for individual consultation. See a list of library subject specialists for subject specializations.

Patrons can:

  • Work individually with reference staff to find information and do research
  • Learn how to navigate the Libraries’ web pages
  • Develop searching skills in the best databases relevant to your needs
  • Locate or ask for specific facts and data on any topic
  • Seek selection advice on best sources
  • Become independent users of the many resources (books, journals, government documents, and media) found online and in print in the University Libraries

Contact information

  • Phone: (269) 387-5178 | Fax: (269) 387-5836
  • Location: Waldo Library, First Floor

Research and Instruction Services Collections

Includes print and online reference materials especially related to the humanities, social sciences, business and law.


Online reference databases


Research and Instruction Services Desk Collection

Located behind the Research and Instruction Services desk on the first floor. Includes frequently-used reference sources that answer factual questions.