Case Management Services

Many students experience difficult times during college, due to academic and/or personal reasons. Common stressors include mental health, personal or family concerns, illness or injury. These life events can interfere with a student’s ability to attain their goals. Each situation is so unique, it can be challenging to determine what next steps might be helpful. In the height of a crisis situation, a student or support person may find it difficult to sort through the resources and services that are available at Western Michigan University to assist. Talking with the case manager is a good place to start.

Students are referred to case management services by faculty, staff or other students when they have a concern regarding a student’s welfare. Students can also be self-referred to gain assistance. The goal is to avert more serious difficulties, focus on the safety of both the student and the WMU community, and help the student attain academic and personal success.

The process for referring concerns about a student are detailed on the refer a student concern page.

Contact information

Case Manager
Western Michigan University
1903 W Michigan Ave
Kalamazoo MI 49008-5348 USA

Location: 2401 Faunce Student Services Building, Mail Stop 5348

Phone: (269) 387-2186
Fax: (269) 387-2554