Western Michigan University is the only place that provides a single source center for answers (like Google).
The stakeholder will benefit by:
- Avoid making numerous calls and subsequent frustration.
- Feeling valued and cherished.
- Being the center of importance.
- Obtaining information or directions on how to gain additional information.
A specialized App & Call center that offers:
- Personalized service
- Quick replies or
- Researched replies in order to free up the time of the student inquiring.