Rapid Response


Western Michigan University is the only place that provides a single source center for answers (like Google).


The stakeholder will benefit by:

  • Avoid making numerous calls and subsequent frustration.
  • Feeling valued and cherished.
  • Being the center of importance.
  • Obtaining information or directions on how to gain additional information.


A specialized App & Call center that offers:

  • Personalized service
  • Quick replies or
  • Researched replies in order to free up the time of the student inquiring.