Voicemail

Western Michigan University is currently in process of transitioning to the W-Exchange voicemail system. Only departments that have been transitioned currently have access to the new voicemail at this time. For more information email oit-tcomcsr@wmich.edu or call the Help Desk at (269) 387-4357 to contact a telephone service representative.

W-Exchange voicemail is powered by Cisco Unity Connection and integrates with your email.

With W-Exchange voicemail you can easily access and manage your messages from an email inbox, web browser, desk phone, smartphone, or tablet. Customize and manage greetings with the same level of flexibility as accessing your messages.

Get started!

Get started using voicemail by pressing the voicemail key on your desk phone, dial 7-3000 or

Visit the voicemail web inbox

Having problems with voicemail?

Email oit-tcomcsr@wmich.edu or call the Help Desk at (269) 387-4357 to contact a telephone service representative.

Request Voicemail Support

Voicemail Self Help Resources: