Amy McClellan was named executive vice president and chief customer officer in November 2023. She is responsible for driving sales growth in the wholesale segment and overseeing customer engagements for all national accounts, independent and chain grocers, e-commerce retailers and the U.S. Defense Commissary Agency and military exchanges worldwide. She also oversees field merchandising, sales operations, customer service and value-added services to help SpartanNash customers succeed in the channel and communities they serve.
McClellan previously served for two years as senior vice president and chief marketing officer, overseeing retail and distribution marketing, including insights and analytics, digital and e-commerce marketing, creative services and OwnBrands’ strategies. She joined SpartanNash in 2019 when the company acquired Martin’s Super Markets. Her passion for the grocery industry was sparked in high school when she was hired as a part-time cashier. During her 20 years with Martin’s, McClellan worked in a variety of store operations roles and advanced to leadership positions in marketing, merchandising and operations.
She played a critical role in the SpartanNash acquisition of Martin’s, leading to her appointment as division vice president, retail for SpartanNash. In March 2021, McClellan was promoted to vice president, fresh merchandising, overseeing the fresh product categories across more than 140 company-operated stores and 2,100 independent customer locations.
She serves on the SpartanNash Foundation Board of Trustees and the Ohio-based Buehler’s Fresh Foods Board of Directors. She is a two-time Top Women in Grocery honoree in both 2018 and 2020, and was recognized in 2019 as a NextGen 40 under 40 award winner by Progressive Grocer.
She earned her bachelor's degree in business marketing and advertising as well as her Master of Business Administration from Indiana University. In addition, she completed an executive certification program in strategic marketing management at the University of Chicago.