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Loans from the Direct Loan Servicing Center have been transferred to new servicers. For information about your new servicer, log on to NSLDS. Borrowers may also call the Direct Loan Servicing Center and use automated phone prompts to receive their new servicer information through Nov. 15. Emails to the center will not be answered. The center will no longer be available by phone or online after Nov. 15.
We are available in person, on the phone and online if you have questions about your financial aid. Get help when you:
Bronco Express is open 8 a.m. - 5p.m. Monday, Tuesday, Thursday and Friday, and 10 a.m. - 5 p.m. Wednesday.
The Satisfactory Academic Progress policy requires students to maintain SAP in order to be eligible for financial aid. If you wish to have your eligibility for financial aid reinstated, you may submit an appeal. Need help? Get all the info about SAP appeals here.
You must submit all required documentation. We cannot process an incomplete appeal. Read the complete SAP policy for details. Questions? Call Bronco Express, (269) 387-6000.
Updated: 10/23/2013 8:21 AM
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