A student asking questions at Bronco Express.

Bronco Express

A place to take care of business

Thanks to your feedback, we created Bronco Express: One convenient, year-round location to take care of everyday University business. We assist students with transactions and questions related to financial aid, making payments, student accounts and general registration information.

Bronco Express is located within the Student Financial Aid office in the Faunce Student Services building on the west side of campus and offers drop-in assistance. 

With no appointment needed, you can:

  • Apply for financial aid or pick up appropriate forms.
  • Check financial aid status.
  • Make payments on accounts.
  • Check account balances and receive clarification on charges.

If your circumstances require further counseling, we can make an appointment with a financial services specialist. Find more information on scholarships, loans and costs.

Assistance and campus services

You may reach us via phone at (269) 387-6000 or email finaid-info@wmich.edu for assistance.

  • WMU Financial Aid office, staff handing paperwork to someone working the desk.

Registrar's Office

The Registrar's Office provides support and services for students, faculty, staff and administration. It is responsible for academic records, academic status, degree completion, academic schedule preparation, graduation auditing and more.

Learn more about the Registrar's Office  

  • WMU Financial Aid, Staff working with a student.

Accounts Receivable

The mission of Accounts Receivable is to establish a team-oriented work environment that facilitates providing an excellent level of customer service for the University including using the best techniques available for billing and collecting monies.

Learn more about Accounts Receivable  

Document submission

We encourage you to submit your documents electronically by scanning or taking a picture and emailing them to finaid-info@wmich.edu. Verification documents and appeals can be uploaded directly through your online Student Forms portal, accessed by clicking on the specific financial aid requirement in goWMU.

Drop boxes

The two Bronco Express drop boxes are located in the Student Financial Aid lobby and outside Cashiering in the Seibert Administration Building if you need to submit paper documents. When submitting multiple pages, please use a stapler, paper clip or envelope. Your Western Identification Number (WIN) must be included on all documents.



Please utilize one of the following payment methods:

  1. Online using a checking or savings account or a credit or debit card (2.95% convenience fee applies to card payments).
  2. Bronco Express drop boxes using personal check, money order or cashier's check. Include your WIN on the envelope. Cash payments are prohibited.
  3. Mail to: Cashiering Office, Western Michigan University, 1903 W Michigan Ave, Kalamazoo, MI 49008-5282.
  4. International Wire Transfer at wmich.flywire.com.

Payments left in the drop boxes will be processed at the end of the business day. If you have a hold that must be lifted immediately after payment, we recommend contacting Accounts Receivable at (269) 387-4141 to confirm what payment method is necessary to lift your hold. Then make your payment online.


Scholarship check submission

Scholarship checks can be placed in the drop boxes or mailed to the address below. Any accompanying letters should be attached to the check. If the check is made payable to the student, the student should endorse the back of the check. Submitted checks will be processed within 1-3 business days. Please ensure the student's WIN is included on the check.

Student Financial Aid & Scholarships
Western Michigan University
1903 W Michigan Ave
Kalamazoo, MI 09008-5337